Hi,
On 02/12/10 00:20, a...@swmc.com wrote:
If there's enough information to confirm the problem, then it should stay
open no matter what the age of the report. If there's not enough info
then we post a comment to try to get more info; if we can't get enough
information then close it as "unable to reproduce". Just my two cents...
+1 I wouldn't mass-resolve old issues as there's still value in there.
If people are checking whether you still can reproduce an old problem,
it would be good to also add a note in the issue that you've done so.
Basically:
a) can reproduce -> note which version you tried
b) can not reproduce -> resolve as unable to reproduce
c) not enough information -> resolve as incomplete
The difference between b and c is whether the issue contains enough
information to even try reproducing the problem. For example we have
many issues with no test documents or other test cases (manual or in
code), which should probably be resolved as incomplete unless it's
obvious what the problem is (like if there's an NPE stack trace with
line numbers, etc.).
BR,
Jukka Zitting
