Cor and André, I have had a good look at all the sources you pointed out and am more aware of the process complexity that I knew was there but hadnt seen. There is an evident tension between the micro (lets fix issues) and the macro (lets combine issues into a proper design) which is inherent in developing all software. Both have their place.
The point I came in from was an observation that fixing minor already accepted defects is being put off in 2.0.n because something better is planned. Im reminded of the joke about the IBM Systems Engineer sitting on the bed next to his partner and explaining how great things would be in three years time. Users need some simple things fixed sooner than that! Im happy to comment on discussions/documents/specs and to bang the drum for improved usability, but I do not have sufficient background to sensibly initiate stuff. Apart from that, I will continue to work on minor issues, pleading for earlier usability. Some issues have been moved from later to 3.0, which I suppose is progress. Mike