Hi Charles,

I read the thread and saw different aspects discussed here.

1. Your fr project and other projects got feedback about the different
   quality of different OOo versions (distributed by different
   companies/communities etc.)
2. There are issues in IZ which aren't related to OOo (vanilla). They
   are for OOo builds by other Linux distros.
3. It is in discussion to import all issue reports of (e.g.) Ubuntu
   into IssueTracker.

As I read here the products are different (different build system,
different patch levels ...). I couldn't understand why these different
products should be tracked in one system (IssueZilla). How should this
eliminate the different quality of the products or how should this help
to make the differences between the product more visible for the users?

Beside this Mechtilde brought up a more critical point, thanks for
this. The missing process for issues for other products like the
vanilla OOo. Currently all issues have default owners. Who should
be the default-owner of such issues? What about target handling? What
is about the status of such issues (fixed in Ubuntu build XYZ, but not
in OOo vanilla)? Who should check/confirm/fix the issues? ...

I do not think it is a good idea to press different products in one
system (here Bugtracking system). It will bring more complexity in
this system. It will not bring a common visibility for the end users.
And as I understand your request correctly, this is one major part
of the discussion between your project and the Ubuntu team.

There is still the third aspect. The number of issues in IZ increased,
which aren't related to vanilla OOo. In my eyes here we should discuss
how it can be handled.

Mechtilde and Andre collected some thoughts :
- we need a responsible engineer (tester or developer) to set on copy
  (Mechtilde named it as 'CC) to address such issues
- we need such engineers for all distros
- keywords aren't used carefully -> therefore keywords should be avoided
- ...

My resume is, that me should discuss only how we can address the Issues
in IZ which aren't related to vanilla OOo.

Thorsten


On 05/15/10 14:24, Charles-H. Schulz wrote:
Hello,

(I hope it's the right list to post this message)

On Thursday and Friday Sophie and I met with the Ubuntu OOo maintainers. The 
topic was how we could enhance our cooperation in the light of the lower 
quality of the Ubuntu OOo builds.
We also had the opportunity to discuss this with the Novell/Go-OOo team and we 
believe we have come up with a global analysis and the beginning of the 
solution.

Ubuntu does compile OOo from the vanilla source, using the ooo-build system and 
applying their patches in a non-systematic way.
Which essentially means they get the worst of both worlds ;) ...

We pointed the Ubuntu team to the various bug reports we (in the fr project for 
instance) had received and how it was unappropriate, unpractical and not 
understandable for our users to differentiate between builds and branches. In 
any case it appeared that the reported bugs were not easily identifiable as 
having their roots in the build system, the upstream or the patches. We have 
therefore proposed two things :

- that we open a new category or subcategory on our own IZ to enable a direct 
communication of bugs and issues between Ubuntu and us (the upstream project)
- that the Go-OO team moves to our own IZ and that both branches get a common 
reporting platform, a common visibility (and perhaps a common treatment).

Your comments are welcome.

Best,

Charles-H. Schulz.




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