On Mon, Aug 16, 2010 at 11:02 AM, Nguyen Vu Hung <[email protected]> wrote:
> On Mon, Aug 16, 2010 at 7:55 AM, Willy Sudiarto Raharjo
> <[email protected]>wrote:
>
>> > For 2 years I've been telling you people about 20 major & basic bugs in
>> your Writer, which
>> > you have ignored, your latest release still contains them, including 1.
>> > skipping Hebrew letter - number  2. automatic save doesn't work, etc.
>> When
>> > will you get to it? Perhaps they will listen to you!!
>>
> This is true, sadly.
> I have the same problem with OOo QA and Dev teams.
>
> New comers don't know how to report a bug, tell them (see CC:)
> Tell us how to do so, don't let us get tied and go away.

We do have those procedures documented on the homepage of QA:
http://qa.openoffice.org/
First option is a document for beginners where we go on about
explaining how to report bugs.  Again this is marketing list, please
reffer for more information to [email protected]

> The quality of OOo is not good and it will not be good if OOo treats the
> contribution
> of the community this way.

We have many mailing lists, we do hear to feedback, however this
feedback is not documented, it doesnt have a date or a responsible, we
cant even pass it along to developers. Is just an email on the mailing
list, to be able to "TRACK"  these feedback is important for it to be
put in the system with the right information.

We need to have things (depending on the bug nature) a document that
shows the issue, or at least a screenshot. Otherwise it's harder to
reproduce from just a comment. If you where us, you will agree that an
issue would be much better than just a random comment.

> I am sorry for standing up and speaking the truth.
>
>
>> Have you reported an issue in the issue tracker?
>>
>> this is marketing mailing list :)
>>
>>
>
>
>
> --
> Best Regards,
> Nguyen Hung Vu [aka: NVH] ( in Vietnamese: Nguyễn Vũ Hưng )
> vuhung16plus{[email protected]
> <vuhung16plus%[email protected]>, YIM: vuhung16 , Skype:
> vuhung16plus
> A brief profile: http://www.hn.is.uec.ac.jp/~vuhung/Nguyen.Vu.Hung.html
>



-- 
Alexandro Colorado
OpenOffice.org Español
http://es.openoffice.org

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