One more thing I noticed was, even though the comments are marked "Internal", I could see it them without logging into JIRA. You can try this JIRA https://issues.apache.org/jira/browse/RANGER-1335
Also, is there an Apache JIRA to track this issue? I can add this comment to it. Thanks Bosco On Mon, Jan 30, 2017 at 4:30 PM, Selvamohan Neethiraj <[email protected]> wrote: > Unfortunately > > https://issues.apache.org/jira/servicedesk/agent/RANGER/people throws - > You don't have permission to access this Service Desk. > > Can someone from INFRA can help with this request? > > Thanks, > Selva- > > > On 1/30/17, 5:54 PM, "Pono Takamori" <[email protected]> wrote: > > Greetings from Infra, > We recently began our upgrade path for modernizing JIRA and in the > process ServiceDesk was also upgraded. Before this upgrade the use of > ServiceDesk was very straightforward for admins, but now we've > discovered that it has irrevocably changed the permission scheme for > ticket assignment. Assignable users (for projects that use > ServiceDesk [0]) are not only definable by the project one user at a > time by a Project Administrator. > What this means for you is that you'll need to go to the Agents [1] > page for your project and add all users which should be assignable. > We apologize for the added work this upgrade caused, hopefully > Atlassian will tend to the issue [2]. Please let us know via e-mail > or Hipchat if you have any questions. > > Thanks for your cooperation, > -Pono > > [0] - The affected JIRA Projects are: ATLAS, CARBONDATA, INFRA, KYLIN, > OWC, RANGER AND SENSSOFT > [1] - https://issues.apache.org/jira/servicedesk/agent/INFRA/people > replacing INFRA with the key of your project > [2] - https://jira.atlassian.com/browse/JSD-861 > > > > >
