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https://issues.apache.org/jira/browse/SENSSOFT-57?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Joshua Poore resolved SENSSOFT-57.
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Resolution: Not A Bug
This is caused by
SMTPAuthenticationError: (535, 'Authentication Credentials Invalid')
According to AWS documentation, this means that we need to get the correct SMTP
credential from people managing the AWS account and update our settings file.
Deployment side server configuration problem. Resolution is to contact
production server manager and update SMTP credentials.
> Server Error 500 after new users register
> -----------------------------------------
>
> Key: SENSSOFT-57
> URL: https://issues.apache.org/jira/browse/SENSSOFT-57
> Project: SensSoft
> Issue Type: Bug
> Components: STOUT
> Environment: Django
> Reporter: Joshua Poore
> Assignee: Fei Sun
> Priority: Blocker
>
> Existing users are able to sign in to STOUT without incident.
> New users are able to make it to the registration screen (add UID/Pass)
> After submitting the registration form, we see a Server Error 500 screen.
> Other notes/leads:
> New users who have submitted credentials and have seen the Server Error
> screen are visible in our user list.
> if new users who have submitted credentials navigate to the "sign in" screen
> and enter their credentials, they are able to enter the STOUT system without
> incident.
> Send Email functionality is broken within the experimenter view, new users
> registering are not currently receiving emails after they register new
> credentials--this may be a good place to start looking. Workflow for
> registration is:
> 1. "Register"
> 2. Enter credentials, submit.
> 3. Send user confirmation via email <--Broken
> 4. redirect to sign in<--Broken
> 5. At Sign In, Enter credentials, submit.<--Functional
> 6. redirect to Task List.<--Functional
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