Hi,

I'm subscribed to dev@ and regularly get emails like this one:

tanjianhui1979 commented on issue #776: ??????Spring Cloud???????????
URL: https://github.com/apache/incubator-skywalking/issues/
776#issuecomment-360108857


   ??????????????????
   https://github.com/SkywalkingTest/spring-cloud-example

   ??????????https://github.com/SkywalkingTest

   Agent-Benchmarks?https://github.com/SkywalkingTest/
Agent-Benchmarks???Benchmark-4???????

   ?????


A few comments:

1) The ???? stuff is actually Chinese, but doesn't look like Chinese for
me, and I *think* that's due to something other than any of my Gmail or
computer settings because I don't usually have issues with character sets.
Oh, I just checked - I also see ???? on my iPhone:

[image: Inline image 1]

2) Besides this, note how each of these messages has all this boilerplate
in the first few lines.  This means the first few lines, which you can see
here, are not very informative, so one can't easily see, especially on a
mobile phone, whether a message might be of interest and it worth looking
at or not.  If you push the template stuff further down and put content
(e.g. the issue text or the actual user comment, or ...) on top, then
people will have easier time deciding which of these to read and which ones
are not of interest.

3) Would it make sense to switch to English to attract more people, both
users and developers?  I don't know if ASF provides any guidance around
this, but look at Pinpoint from Naver - it's been around for a long time,
but the only real contributors are from Naver -
https://github.com/naver/pinpoint/graphs/contributors .  As an Apache
project you want to do exactly the opposite in order to graduate from the
Incubator.

I hope this helps.

Otis
--
Monitoring - Log Management - Alerting - Anomaly Detection
Solr & Elasticsearch Consulting Support Training - http://sematext.com/

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