http://issues.apache.org/SpamAssassin/show_bug.cgi?id=4047





------- Additional Comments From [EMAIL PROTECTED]  2006-12-13 00:12 -------
Outlook also has a preview pane, just like the other applications you mention. 
It's just that Outlook has another feature called AutoPreview (formerly "3-
line preview") in addition to the preview pane. The AutoPreview is much, much 
more efficient than the preview pane. Thunderbird and Outlook Express (both of 
which I've used) lack this feature. I haven't used Eudora. On my medium-size 
screen in Outlook, I can see a preview for 14 messages at a time. I don't have 
to click on each one to see the previews. If they're all spam, I shift-click 
on the bottom one (since the top one is selected initially) and delete. I 
repeat this, deleting 14 at a time instead of 1 at a time. This is an 
advantage of Outlook, not a disadvantage. Maybe you don't get as much spam as 
I do, so you're not bothered by having to delete spam messages one at a time.

But, I think you're missing the point. This isn't about Outlook vs. 
Thunderbird. It's not about what I need. As I said, I already reconfigured 
SpamAssassin to meet my own personal needs.

*HUMANS* and only humans are the ones who have to figure out if the message 
really is spam. HUMANS have to skip over the same text over and over again. If 
you only get one spam a week, then it's irrelevant. If you blindly auto-delete 
messages SpamAssassin marks as spam (trusting that there are no false 
positives), then it's also irrelevant. But for those people who get a lot of 
spams, we should make it as easy as possible to determine if the message is 
spam or not. The explanation that it might be spam isn't what you need. It's 
certainly not the detailed content analysis that would scare any normal user. 
It's the sender, the subject, and the body. Those should be the most prominent 
items visible in the resulting message. It's not rocket science -- it's just 
understanding users.

All of us who are discussing this issue are experts. If we want products like 
this to be usable by non-experts, we have to think about their needs, not our 
own. And, believe me, this minor issue we're talking about here isn't even 
close to what we we would need to do if we really wanted to have non-experts 
feel confident in using SpamAssassin. Maybe I'm off base -- maybe we don't 
want SpamAssassin to be usable by non-experts and we don't want ISPs to enable 
it for their non-expert customers. If that's the case, by all means just let 
me know and I'll shut up.




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