On 06/02/09 8:40 PM, "Greg Troxel" <[email protected]> wrote:
> After Neil's post to the list forwarded the complaint on January 14 to
> [email protected]. I have not heard anything back, so I
> just sent the complaint again.
[...]
> So from where I sit there is no functionging complaint process, and the
> only time I've seen any response at all is from complaining in public.
Greg, I wanted to follow up on this. I just checked our systems, and in
fact, I did respond to your submission. As well, you forwarded the same
submission today.
Sat Jan 17 09:45:49 2009 [email protected] -
Correspondence added [Reply] [Comment]
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On Wed Jan 14 10:44:22 2009, [email protected] wrote:
> Please see the below message that I sent on December 6 complaining about
> spam that you accredited.
>
Thanks, we're on it. Indeed, we became aware of this client and
down-graded them from COI to SOI. I'll keep you apprised as we take
additional steps.
--
Neil Schwartzman
Director, Accreditation Standards & Security
Sender Score Certified | Sender Score Safelist
Return Path Inc.
0142002038
