https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7351
--- Comment #6 from Bill Cole <[email protected]> --- (In reply to Tyler Freeman from comment #3) > Thanks RW, anything that reduces the default weight given to Razor2's > classification of our messages would help us. > > I still cannot find anywhere that discusses the removal process from Razor2. That is because it is not a simple database of obvious tokens directly managed by a single source. Cloudmark runs the service and ultimately owns the data, but it is submitted as fuzzy hashes by Razor users around the world who judge messages to be spam or not spam. In Razor jargon, they "report" messages that are spam and "revoke" messages that are not spam, and the Razor DB keeps tallies of what hashes have been reported or revoked and how trustworthy each reporting user's judgment is. In principle Cloudmark could whitelist whatever hashes are being generated by your mail and being reported as spam but in practice they don't, even for paying customers (at least they didn't when I was a paying customer some years back...) This is reasonable because anyone using Razor (or Authority, its commercial sibling) can whitelist locally and revoke non-spam actively. If enough users who have a pattern of accuracy revoke a lot of similar mail, the Razor DB will start seeing that mail as non-spam. > If anyone has a better understanding of how entries are added to and removed > from Razor2 I'd appreciate any help you can offer or any information you can > point me towards. Well, http://razor.sourceforge.net/docs/faq.php has a fair bit of information, as does the rest of the documentation on that site. Users of Razor ultimately determine what Razor says about any particular message. If you want to be a Razor user and revoke your own mail to influence its score, there is nothing fundamentally wrong with that. One other thing to consider: it is clear that the messages you put through the mail-tester.com widget are not real, as they use an example.com address. In addition, even the one which got tagged by Razor2 was scored below the standard SpamAssassin threshold, so it would not be deemed spam by most systems using Razor2 via SpamAssassin. This raises a question which may not be obvious to you, but is important to answer: Is any of your REAL mail being rejected or relegated to spam folders by any system, as far as you can tell? If the answer is "no", then I don't think you have a real problem, only a hypothetical one. The fact that mail-tester.com can see Razor (and by implication Authority) as a possible derogatory source regarding your mail does not mean that Razor is causing you any actual delivery problems now or that it will in the future. Intrinsically, mail-tester.com cannot test the sources of all deliverability troubles, they can only test what's freely available. -- You are receiving this mail because: You are the assignee for the bug.
