Hi Amila

If you can provide any option to see server error logs, I think it will be
much useful. Because Monitor-> System Log
only provides user login, app deployment ect.., but not any errors.

So you don't think a bug or memory leak in the web app cause this error?


3) After running the webapp for several hours successfully, again it starts
>> to give the blank page. Restating the webapp works, but sometimes I have to
>> upload a new .WAR file to bring it back to life.
>>
>
> When a webapp is kept idling for time, it is unloaded by the AS. Then,
> when a request comes after some time, it is loaded again. There can be a
> delay while happening this
>

Yes this is right, it happens after webapp is kept idling for few hours.

Appreciate any help to solve this problem.
Thanks



> Regards,
> Amila.
>
>>
>> Thanks
>>
>>
>> On Tue, Mar 26, 2013 at 11:07 AM, Amila Maha Arachchi <[email protected]>wrote:
>>
>>> Hi Louiqa,
>>>
>>> Can you please let us know, what are the issues you are facing. It is
>>> true that there were some complications after the upgrade. But we provided
>>> our support on getting things fixed for you and Kasun. Since then we
>>> haven't heard anything from your side. If you can point/mention the issues,
>>> we can have a look and see what is going wrong.
>>>
>>> Regards,
>>> Amila.
>>>
>>>
>>> On Tue, Mar 26, 2013 at 10:02 AM, Louiqa Raschid 
>>> <[email protected]>wrote:
>>>
>>>>
>>>> Sanjiva - There have been continuing problems with Stratos and
>>>> unfortunately they have not been addressed in a timely manner.
>>>> We need a stable version of Karsha DASS so we have decided to
>>>> move to a hosted service from UMD.  I was really interested in
>>>> a cloud hosting and keeping the connection to Sri Lanka but
>>>> Stratos does not seem to be stable for this to happen.  Is this
>>>> a problem for your other clients as well or are we the only
>>>> people with more complicated needs such as access to a database,
>>>> etc.?
>>>>
>>>> Louiqa
>>>>
>>>>
>>>
>>>
>>> --
>>> *Amila Maharachchi*
>>> Technical Lead
>>> Member, Management Committee - Cloud & Platform TG
>>> WSO2, Inc.; http://wso2.com
>>>
>>> Blog: http://maharachchi.blogspot.com
>>> Mobile: +94719371446
>>>
>>>
>>
>>
>> --
>> Regards
>>
>> Kasun Perera
>>
>
>
>
> --
> *Amila Maharachchi*
> Technical Lead
> Member, Management Committee - Cloud & Platform TG
> WSO2, Inc.; http://wso2.com
>
> Blog: http://maharachchi.blogspot.com
> Mobile: +94719371446
>
>


-- 
Regards

Kasun Perera
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