Hi Kasun, On Mon, Apr 1, 2013 at 10:56 AM, Kasun Perera <[email protected]> wrote:
> Hi Amila > > If you can provide any option to see server error logs, I think it will be > much useful. Because Monitor-> System Log > only provides user login, app deployment ect.., but not any errors. > Did you try the "application log" feature also which is available in new SLive. It shows the log entries related to each application. > > So you don't think a bug or memory leak in the web app cause this error? > Cannot come to such a conclusion yet. What we can do is to, try your app in our QA environment and observe the behaviour. But, it will take a little time. > > > > 3) After running the webapp for several hours successfully, again it >>> starts to give the blank page. Restating the webapp works, but sometimes I >>> have to upload a new .WAR file to bring it back to life. >>> >> >> When a webapp is kept idling for time, it is unloaded by the AS. Then, >> when a request comes after some time, it is loaded again. There can be a >> delay while happening this >> > > Yes this is right, it happens after webapp is kept idling for few hours. > > Appreciate any help to solve this problem. > Thanks > > > >> Regards, >> Amila. >> >>> >>> Thanks >>> >>> >>> On Tue, Mar 26, 2013 at 11:07 AM, Amila Maha Arachchi >>> <[email protected]>wrote: >>> >>>> Hi Louiqa, >>>> >>>> Can you please let us know, what are the issues you are facing. It is >>>> true that there were some complications after the upgrade. But we provided >>>> our support on getting things fixed for you and Kasun. Since then we >>>> haven't heard anything from your side. If you can point/mention the issues, >>>> we can have a look and see what is going wrong. >>>> >>>> Regards, >>>> Amila. >>>> >>>> >>>> On Tue, Mar 26, 2013 at 10:02 AM, Louiqa Raschid <[email protected] >>>> > wrote: >>>> >>>>> >>>>> Sanjiva - There have been continuing problems with Stratos and >>>>> unfortunately they have not been addressed in a timely manner. >>>>> We need a stable version of Karsha DASS so we have decided to >>>>> move to a hosted service from UMD. I was really interested in >>>>> a cloud hosting and keeping the connection to Sri Lanka but >>>>> Stratos does not seem to be stable for this to happen. Is this >>>>> a problem for your other clients as well or are we the only >>>>> people with more complicated needs such as access to a database, >>>>> etc.? >>>>> >>>>> Louiqa >>>>> >>>>> >>>> >>>> >>>> -- >>>> *Amila Maharachchi* >>>> Technical Lead >>>> Member, Management Committee - Cloud & Platform TG >>>> WSO2, Inc.; http://wso2.com >>>> >>>> Blog: http://maharachchi.blogspot.com >>>> Mobile: +94719371446 >>>> >>>> >>> >>> >>> -- >>> Regards >>> >>> Kasun Perera >>> >> >> >> >> -- >> *Amila Maharachchi* >> Technical Lead >> Member, Management Committee - Cloud & Platform TG >> WSO2, Inc.; http://wso2.com >> >> Blog: http://maharachchi.blogspot.com >> Mobile: +94719371446 >> >> > > > -- > Regards > > Kasun Perera > -- *Amila Maharachchi* Technical Lead Member, Management Committee - Cloud & Platform TG WSO2, Inc.; http://wso2.com Blog: http://maharachchi.blogspot.com Mobile: +94719371446
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