Hello Abimaran,
I have increased socket timeout and connection timeout to 3 mints and also
disabled the suspension of API, I am still getting 504 gateway timeout error
and sometime I get the response. Also I have checked the backend API but we
are getting response from backend server within 2 -3 seconds .
I need immediate help to sort this out as we already moved this to
production and customers are facing issue with timeout.
Best regards
Alapan Sur
Project Manager - SD
ValueLabs - 'inspired by potential'
Desk: +91-40-6623-9000 | Ext: 32112
Mobile: +91-7799681717
This e-mail may contain information that is proprietary, confidential or
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From: Abimaran Kugathasan [mailto:abima...@wso2.com]
Sent: Tuesday, April 24, 2018 4:41 PM
To: alapan....@valuelabs.com
Cc: dev <dev@wso2.org>
Subject: Re: [Dev] One Specific API not responding
Hi Alapan,
Do you want to increase socket timeout or remove the suspension of API?
On Fri, Apr 20, 2018 at 11:24 AM, <alapan....@valuelabs.com
<mailto:alapan....@valuelabs.com> > wrote:
Hello Team,
Any idea on the below ?
Best regards
Alapan Sur
Project Manager - SD
ValueLabs - 'inspired by potential'
Desk: +91-40-6623-9000 | Ext: 32112
Mobile: +91-7799681717
This e-mail may contain information that is proprietary, confidential or
otherwise protected from disclosure and is sent for the intended
recipient(s) only. For email disclaimer details, please visit:
http://www.valuelabs.com/terms-of-use/
From: alapan....@valuelabs.com <mailto:alapan....@valuelabs.com>
[mailto:alapan....@valuelabs.com <mailto:alapan....@valuelabs.com> ]
Sent: Thursday, April 19, 2018 1:24 PM
To: 'dev@wso2.org <mailto:dev@wso2.org> ' <dev@wso2.org
<mailto:dev@wso2.org> >
Subject: One Specific API not responding
Hello Team,
We are facing an issue file working with WSO2 API Manager 2.1.0.
There is one request for a specific endpoint is continuously failing for
some reason and as a result, this specific API is getting down and we are
not getting an response from WSO2 APIM gateway although we are receiving
the response from backend API before the socket time out error. Please find
the below error we are getting :
TID: [-1] [] [2018-04-19 04:54:24,294] WARN
{org.apache.synapse.transport.passthru.SourceHandler} - Connection time out
after request is read: http-incoming-106261 Socket Timeout : 60000 Remote
Address : /
<https://l.facebook.com/l.php?u=http%3A%2F%2F10.138.120.228%3A36754%2F&h=ATOl7IzK7wN9mVsfkzG0fh6ZtnMR7L9K40MZWk0LYuJEbmNeWspvtYMO4BNt3VE7oDGgr23jwDtmmzAmNzl9jDrCHFvSnNLITEmpFqP6iWx4v_OkfvIqNnIxGpvMv6PB>
10.138.120.228:36754 {org.apache.synapse.transport.passthru.SourceHandler}
<http://l.facebook.com/l.php?u=http%3A%2F%2F10.138.120.228%3A36754%2F&h=ATPsubv-DfKlSaiNx21YeahwUalUYsKADBcz4F-OaA0nNb7IrCxSzP9E4OvrEmhKGyMow8idhB7i0Ij9HBZZRiJUfMgIi7R31JXKm0GM27z_dVvC_69FV9pEg9RG9I6_2afAkKPvJcE&s=1>Is
there any threshold configuration which is configured to handle themultiple
API failure and WSO2 skips suspend the end point ?Can anyone help in this
regard ?Best regardsAlapan SurProject Manager - SDValueLabs - 'inspired by
potential'Desk: +91-40-6623-9000 | Ext: 32112Mobile: +91-7799681717This e-mail
may contain information that is proprietary, confidential orotherwise protected
from disclosure and is sent for the intendedrecipient(s) only. For email
disclaimer details, please
visit:http://www.valuelabs.com/terms-of-use/_______________________________________________Dev
mailing list...@wso2.org
<mailto:Dev@wso2.org>http://wso2.org/cgi-bin/mailman/listinfo/dev--ThanksAbimaran
KugathasanSenior Software Engineer - API TechnologiesEmail : abima...@wso2.com
<mailto:abima
r...@wso2.com>Mobile : +94 773922820
<http://stackoverflow.com/users/515034><http://lk.linkedin.com/in/abimaran>
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