On Tue, Mar 23, 2010 at 9:51 PM, Eric Richie <e...@adium.im> wrote: > > On Mar 23, 2010, at 9:31 PM, Felipe Contreras wrote: > > On Wed, Mar 24, 2010 at 3:04 AM, Augie Fackler <li...@durin42.com> wrote: > > On Mar 23, 2010, at 7:09 PM, Felipe Contreras wrote: > > Besides, I have provided crystal-clear numbers that show that > > end-users don't care about that, or at least, they care *way* more > > about fast file transfers. > > > *Your* users[0] don't care. Ours very well might. > > > You hit the keyword: *might*. You don't know. > > In fact, a cursory search of our trac suggests that we have active users > depending on MSN <-> Yahoo support and filing bugs about it, so a regression > like that would probably make a number of them pretty upset. > > > Which tickets? I can only find *one*: > http://trac.adium.im/ticket/7809 > > And that one is miss-categorized because the complaint is about MSN > contacts in YIM, not the other way around. > > Your users probably tend to be the more savvy end of the crowd. Many > low-end users never need file transfers and just use email anyway. > > > That's speculation. You don't know. > > [0] In fact, your users that are able to properly triage a bug into the > msn-pecan issue tracker, which implies an even higher level of > sophistication than picking msn-pecan over the default prpl in the first > place. > > > All you need is to be logged in your Google account and click a star > to vote... that's nothing sophisticated. > > > Replying to include Felipe since he is not subscribed and should see it.
> It doesn't matter how many people 'vote' on it. We've said time and time > again, regressions are not something we're willing to just 'accept'. This > isn't an issue of trading one major feature for another major feature. If > regressions are going to cause us a support nightmare, it's not worth doing > yet. Yes, 'yet'. Right now it really doesn't sound like a good option based > on our already severely limited manpower. ...And if it's going to cause > support issues when users start to complain that they can no longer chat > with Yahoo contacts and our only answer is that we removed it? That takes > even more of our time to deal with. That's not acceptable. That sort of a > commitment just isn't doable for us based on our current available > resources. > > -Eric > > >
