Hi Donald,

A clarification in (2). You are thinking in terms of at driver. I am thinking 
in terms of queue size. Is Q large and at a certain sixe (i.e. 32768) when 
problem starts, or it could happen with a small Q as well (i.e. 100). If it is 
depended on Q size, then it would affect other SMScs as well, and will be at a 
different point in the code.

A last question. Both MO and MT SMS are affected in this state?

BR,
Nikos
  ----- Original Message ----- 
  From: Donald Jackson 
  To: Nikos Balkanas 
  Cc: kannel_dev_mailinglist 
  Sent: Saturday, August 01, 2009 8:28 PM
  Subject: Re: Kannel store issue


  Hi Nikos,

  Just to answer your questions.

  1) Yes, this is a bearerbox issue, restarts of smsbox / smppbox alike do not 
effect the store (in this scenario)
  2) At this stage unreproducible on demand as it is not one specific modem 
giving the issue, the message(s) could be destined for any of the given modems 
but the problem is there are so many modems (250) and its on a remote site so 
its difficult to pin point, hence trying to solve it 'heuristically'
  3) No, the messages stuck in store are completely independent of each other.

  My suspicion is there is some or other condition (possible race condition?) 
in the AT driver which causes this scenario and some messages to go 'unacked'. 
I hope I/we can find a solution as I'm sure there are a number of us struggling 
with this problem in high volume instances.

  I am continually looking but I'm thinking 'more eyes' will possibly help 
quicker.

  Thanks,
  Donald




  2009/8/1 Nikos Balkanas <[email protected]>

    Hi Donald,

    If you are inexperienced with the at driver, I am inexperienced with SMS. 
However, I know a lot of kannel's code, and have my suspicions. Since i do not 
have any SMSc connections, I hope it is possible to recreate with full logs in 
your system. A couple of questions:

    1) I don't doubt from what you say, that this is a bearerbox issue, but to 
be sure, have you tried restarting smsbox only, while in such state, to see if 
there is any effect?
    2) From the logs, do you see SMS progressively delaying sent out more and 
more, until they stop altogether and stay in queue? In other words is it fairly 
reproducible, that this will happen after so many messages, or more or less 
unpredictable?
    3) Are there particular messages that are responsible for hogging the 
queue, or could it be any message?

    Thanx,
    Nikos
      ----- Original Message ----- 
      From: Donald Jackson 
      To: kannel_dev_mailinglist 
      Sent: Saturday, August 01, 2009 4:50 PM
      Subject: Kannel store issue


      Hi everyone,

      I am moving this issue to the devel list to see if we can get any more 
insight into it. It appears there are other users (from users list) having the 
same issue with no 'user type' resolutions.

      I am running a Kannel installation (cvs-20090721) with roughly 250 AT 
(smsc_at.c) SMSC's. The problem I am experiencing is that after some period of 
time it appears messages in the bearerbox get stuck in the store. I have used 
store-status and Alex's store tools to export the store and they all look like 
valid MT-PUSH messages (SMSC-ID is routable, etc).

      The only way (seemlingly) to get these messages out of the store is to 
restart the bearerbox, where they are pulled in and sent.

      My understanding of the store is that only messages which are ACK'd on 
the SMSC [smsc_at.c / bb_smscconn_sent()] layer are removed from store. I have 
not encountered this issue with SMPP binds, so I am presuming this is related 
to the smsc_at.c driver. I am very inexperienced with this so I would be very 
appreciative if anyone with some experience with the smsc_at.c driver could 
possibly provide some insight.

      I was previously running 1.4.3 with the same issue.

      Thanks in advance,

      -- 
      Donald Jackson
      http://www.ddj.co.za/
      donaldjster(a)gmail.com




  -- 
  Donald Jackson
  http://www.ddj.co.za/
  donaldjster(a)gmail.com

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