On Fri, Dec 5, 2008 at 10:41 AM, Ed McNierney <[EMAIL PROTECTED]> wrote: > David - > > I don't understand that comment. What "several efforts" are you talking > about? I don't think there were several efforts to publicize this outage - > if so, the scope of those efforts wasn't sufficient IMHO.
I was speaking of larger communication issues. Two week ago you said that a statement would be forthcoming about the relationship between Sugar Labs and OLPC. If you had _only_ failed to follow though, that would have been one thing. Instead, you asked one of your employees to to say that a statement would be coming. Thereby putting his reputation, not yours, on the line. Last week, I contacted you in regard to Fudcon planning. You said that you would work it out and get back to us. I relayed that information back to Fedora; as one would relay information from our largest customer to our largest financially supporter and backer of the event. We are still waiting for that planning information. david > > On 12/4/08 10:48 AM, "David Farning" <[EMAIL PROTECTED]> wrote: > >> On Fri, Dec 5, 2008 at 5:25 AM, Ed McNierney <[EMAIL PROTECTED]> wrote: >>> Bernie - >>> >>> We should *never* take our public-facing Web services offline deliberately >>> without scheduling that event in advance and sending warnings and reminders >>> of when that scheduled maintenance will occur. Never. There are a lot of >>> people who have been working very hard over the last few weeks to ensure >>> these primary Web services are available, online, and reliable - with >>> fallback systems in place in case something (like a software upgrade) goes >>> wrong. >>> >>> This should never happen again. We cannot be taking our servers offline >>> during a busy period of the day (late afternoon or early evening, prime time >>> for our major US G1G1 market) for 45 minutes while we figure out "weird >>> problems". >>> >>> Perhaps I missed it, but I do not recall any email review or discussion of >>> the value or need for either OpenID or a MediaWiki update, and I don't >>> understand how we made the decision that either was more valuable than >>> keeping one of our two major public sites online. >>> >>> Having volunteer assistance for systems administration is extremely >>> valuable, but that assistance must be coordinated and communicated with the >>> rest of the team. >>> >> >> Is coordination and communication a one-way street:( Several efforts >> have been made recently to coordinate and communicate... only to be >> met with silence. >> >> david >> >>> - Ed >>> >>> >>> On 12/4/08 5:08 AM, "Bernie Innocenti" <[EMAIL PROTECTED]> wrote: >>> >>>> Ed McNierney wrote: >>>>> What was the motivation for this upgrade? Why did we need to take the >>>>> wiki >>>>> offline for several hours during our G1G1 promotion? Thanks. >>>> >>>> It was offline for approximately 45 minutes (and it was mostly due to >>>> a weird problem that took a while to figure out). >>>> >>>> The main motivation for the upgrade was installing OpenID to enable >>>> single-sign-on across all the web applications. Secondarily, it's >>>> always safer to keep web applications up to date. I also did a few >>>> cleanups to ensure the next updates will be a little easier. >>> >>> >>> _______________________________________________ >>> Devel mailing list >>> Devel@lists.laptop.org >>> http://lists.laptop.org/listinfo/devel >>> > > > _______________________________________________ Devel mailing list Devel@lists.laptop.org http://lists.laptop.org/listinfo/devel
