----- Original Message -----
From: "Mike A. Harris" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, January 13, 2003 11:52 AM
Subject: Re: [Devel] Re: Another voice


> On Mon, 13 Jan 2003 [EMAIL PROTECTED] wrote:
>
> >One could go through an evolutionary process, from developers, to invited
> >others, to fully open.
>
> That's an idea I hadn't thought of, one which could be good too
> possibly.  It would remove the potential threat of incoming bug
> reports of the form:
>
> =====
> My server no works can for the problem help?  It is Acer video
> and is to the KDE no works when I run.
> =====
>
> (A real email I've received)
>
> We've all seen those type of reports, and we all know how
> completely and totally useless they are.  But, I think also that
> once enough people get involved, such reports can be trivially
> triaged, or volunteers can extract more infor that is useful from
> someone until there is a valid report to be looked at by a
> developer.
>
> >The question still is: is there enough interest among the
> >developer community to it be worth the investment to get it set
> >up?  If no-one is going to use it, why bother?  On the other
> >hand, if enough of us say, as I do, that we're dropping too many
> >problems on the floor and such a system might be useful if it
> >gets established correctly, I think there is enough resources to
> >start getting it set up.  But those resources should go
> >elsewhere if there is no interest.
>
> Personally, I'd love to see interest from core developers to at
> least poke their toe in the water, and some of them have already
> suggested they'd give it a shot and if it worked out ok, they'd
> use it.
>

I have not seen this comment.  Who are these people to whom you are
referring?

Georgina

> I think that a bug tracking system would be a benefit all around
> however, as various distribution users, vendors, and also stray
> do it yourself people could all look for answers in one spot, and
> could report distribution non-specific bugs in one spot.  There
> are benefits IMHO for all groups involved by having a centralized
> bug tracker, and avoiding duplication of effort, etc.
>
> I volunteer to spend time working with publically reported bugs
> in a central database either way.  I do triage in our own
> bugzilla for XFree86 related issues, and it's not likely much
> more work for me to snoop through a public database looking for
> more duplicates too, and providing help to people in the public
> database having the same problem perhaps as one of our users.
>
> The more people who do that, the more useful stuff we can supply
> to other X developers, including the core team.  I'd very much
> like to see a bugzilla be something we can use to give the core
> team something good.  More patches, more widely tested patches,
> more useful feedback, you name it.  I hope they want to use it
> too of course, but that's only if they find it beneficial to
> personally do so.  If they don't in the end (however I have faith
> that they will once they see it in action) it would still benefit
> non-core members by being able to access a central bug database
> and work together with each other IMHO.
>
> I'd be interested also in hearing feedback and comments from
> Debian, Mandrake, SuSE, Gentoo, FreeBSD, NetBSD, OpenBSD,
> Caldera, and other Linux and BSD distribution XFree86
> package maintainers, and other developers also.  I've talked
> personally with some of them already, but the more who get
> involved the better.  We all benefit, and everyone's feedback is
> very valuable.
>
> Take care,
> TTYL
>
> --
> Mike A. Harris
>
>
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