On 16/03/2012 07:58, Seb Bacon wrote:
On 16 March 2012 07:14, Mark Goodge<[email protected]> wrote:
Personally, I think that the current system of a unique reply address per
request is most likely to give the right result more of the time (certainly
more often than relying on the subject line). The cases where it doesn't are
best addressed, IMO, by giving users the ability to move move responses
themselves when they're misdirected rather than having to email WDTK
volunteers to get it done. And maybe a bit of user education as well,
possibly by including a line in the actual request which says "Please send
all replies to this request to [email protected]" rather than
relying on the authority using the "reply" button.
FYI, every outgoing email already says "Please use this email address
for all replies to this request: [email protected]" at the
bottom. Other ideas for user education welcome :)
Move it to the top? :-)
Mark
--
Sent from my Babbage Difference Engine 2
http://mark.goodge.co.uk
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