And other guys also posted blogs posts on forum vs ML, for ex: https://www.freelock.com/blog/john-locke/2010-03/mailing-list-or-forum-theory
Thanks -Vincent > On 22 Nov 2016, at 13:46, Aaron MacSween <[email protected]> wrote: > > George published a blog post about this > <http://www.xwiki.com/en/Blog/why%2Demail%2Dchains%2Dare%2Dnot%2Dproductive> > > > Le 16-11-22 à 12:13 PM, Guillaume Delhumeau a écrit : >> Hi everybody. >> >> Today I would like to speak about an issue that annoys me for years. >> >> We are working on a tool whose one of the objectives is to stop scattering >> information in multiple places. It's even the main argument explained in >> the video integrated on the home page of XWiki: >> https://www.youtube.com/watch?v=9QTWrZ7OfzI. >> >> But on the other hand, we, developers of XWiki, do the opposite in >> practice. We discuss on mailing lists that are archived on Markmail, we >> report issues on Jira and we do investigations on design.xwiki.org, and I >> don't even count Github. A newcomer have to understand the role and the >> functioning of each tool. It's quite complex. >> >> I don't think we should give up Jira because it is the best tool available >> in its domain and there is no serious competitor. >> >> However, concerning the mailing lists, it's very different. Let me list >> some problems: >> >> - We recently had troubles with some emails that were lost because of >> subtleties in the email protocols. >> - Someone who just want to discuss once have to register to the mailing >> list and then receive thousands of emails every year. >> - Some emails are lost in the SPAM catchers. >> - You cannot use serious text formatting. As far as I know, HTML is not >> supported on the ML nor in Markmail. >> - You cannot send attachments. >> - People looking at messages on Markmail do not always understand how to >> answer (I've seen some people trying to answer directly on Markmail because >> they believe it WAS the messaging tool). >> - This is "so 90s"! >> >> It still have some advantages: >> - Users can use their beloved email client. >> - Mail lists are quite standards in the Open Source world. >> >> However it does not balance the drawbacks. >> >> To fix this, I see several options: >> >> A - Evaluate and improve the Forum Application ( >> http://extensions.xwiki.org/xwiki/bin/view/Extension/ForumApplication) and >> use our own Dog Food. >> B - If it is too costly, use any PHP forum that the Open Source world have. >> phpBB for example is the common choice. However, it does not centralize >> everything but it replaces the couple ML/Markmail and these tools are very >> well-known. >> C - Use JIRA tickets with a certain label for development discussions >> because sometime the debates are spread between issues and threads, so it >> could be better to have everything directly on the issue. (FTR I don't >> think JIRA is the right tool for that but I wanted to list all options). >> >> This is not an action plan but a first step in that direction. Let me hear >> what you think. >> >> Thanks, >> Guillaume >> _______________________________________________ >> devs mailing list >> [email protected] >> http://lists.xwiki.org/mailman/listinfo/devs > > > _______________________________________________ > devs mailing list > [email protected] > http://lists.xwiki.org/mailman/listinfo/devs _______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs

