And other guys also posted blogs posts on forum vs ML, for ex:
https://www.freelock.com/blog/john-locke/2010-03/mailing-list-or-forum-theory

Thanks
-Vincent

> On 22 Nov 2016, at 13:46, Aaron MacSween <[email protected]> wrote:
> 
> George published a blog post about this
> <http://www.xwiki.com/en/Blog/why%2Demail%2Dchains%2Dare%2Dnot%2Dproductive>
> 
> 
> Le 16-11-22 à 12:13 PM, Guillaume Delhumeau a écrit :
>> Hi everybody.
>> 
>> Today I would like to speak about an issue that annoys me for years.
>> 
>> We are working on a tool whose one of the objectives is to stop scattering
>> information in multiple places. It's even the main argument explained in
>> the video integrated on the home page of XWiki:
>> https://www.youtube.com/watch?v=9QTWrZ7OfzI.
>> 
>> But on the other hand, we, developers of XWiki, do the opposite in
>> practice. We discuss on mailing lists that are archived on Markmail, we
>> report issues on Jira and we do investigations on design.xwiki.org, and I
>> don't even count Github. A newcomer have to understand the role and the
>> functioning of each tool. It's quite complex.
>> 
>> I don't think we should give up Jira because it is the best tool available
>> in its domain and there is no serious competitor.
>> 
>> However, concerning the mailing lists, it's very different. Let me list
>> some problems:
>> 
>> - We recently had troubles with some emails that were lost because of
>> subtleties in the email protocols.
>> - Someone who just want to discuss once have to register to the mailing
>> list and then receive thousands of emails every year.
>> - Some emails are lost in the SPAM catchers.
>> - You cannot use serious text formatting. As far as I know, HTML is not
>> supported on the ML nor in Markmail.
>> - You cannot send attachments.
>> - People looking at messages on Markmail do not always understand how to
>> answer (I've seen some people trying to answer directly on Markmail because
>> they believe it WAS the messaging tool).
>> - This is "so 90s"!
>> 
>> It still have some advantages:
>> - Users can use their beloved email client.
>> - Mail lists are quite standards in the Open Source world.
>> 
>> However it does not balance the drawbacks.
>> 
>> To fix this, I see several options:
>> 
>> A - Evaluate and improve the Forum Application (
>> http://extensions.xwiki.org/xwiki/bin/view/Extension/ForumApplication) and
>> use our own Dog Food.
>> B - If it is too costly, use any PHP forum that the Open Source world have.
>> phpBB for example is the common choice. However, it does not centralize
>> everything but it replaces the couple ML/Markmail and these tools are very
>> well-known.
>> C - Use JIRA tickets with a certain label for development discussions
>> because sometime the debates are spread between issues and threads, so it
>> could be better to have everything directly on the issue. (FTR I don't
>> think JIRA is the right tool for that but I wanted to list all options).
>> 
>> This is not an action plan but a first step in that direction. Let me hear
>> what you think.
>> 
>> Thanks,
>> Guillaume
>> _______________________________________________
>> devs mailing list
>> [email protected]
>> http://lists.xwiki.org/mailman/listinfo/devs
> 
> 
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