George published a blog post about this <http://www.xwiki.com/en/Blog/why%2Demail%2Dchains%2Dare%2Dnot%2Dproductive>
Le 16-11-22 à 12:13 PM, Guillaume Delhumeau a écrit : > Hi everybody. > > Today I would like to speak about an issue that annoys me for years. > > We are working on a tool whose one of the objectives is to stop scattering > information in multiple places. It's even the main argument explained in > the video integrated on the home page of XWiki: > https://www.youtube.com/watch?v=9QTWrZ7OfzI. > > But on the other hand, we, developers of XWiki, do the opposite in > practice. We discuss on mailing lists that are archived on Markmail, we > report issues on Jira and we do investigations on design.xwiki.org, and I > don't even count Github. A newcomer have to understand the role and the > functioning of each tool. It's quite complex. > > I don't think we should give up Jira because it is the best tool available > in its domain and there is no serious competitor. > > However, concerning the mailing lists, it's very different. Let me list > some problems: > > - We recently had troubles with some emails that were lost because of > subtleties in the email protocols. > - Someone who just want to discuss once have to register to the mailing > list and then receive thousands of emails every year. > - Some emails are lost in the SPAM catchers. > - You cannot use serious text formatting. As far as I know, HTML is not > supported on the ML nor in Markmail. > - You cannot send attachments. > - People looking at messages on Markmail do not always understand how to > answer (I've seen some people trying to answer directly on Markmail because > they believe it WAS the messaging tool). > - This is "so 90s"! > > It still have some advantages: > - Users can use their beloved email client. > - Mail lists are quite standards in the Open Source world. > > However it does not balance the drawbacks. > > To fix this, I see several options: > > A - Evaluate and improve the Forum Application ( > http://extensions.xwiki.org/xwiki/bin/view/Extension/ForumApplication) and > use our own Dog Food. > B - If it is too costly, use any PHP forum that the Open Source world have. > phpBB for example is the common choice. However, it does not centralize > everything but it replaces the couple ML/Markmail and these tools are very > well-known. > C - Use JIRA tickets with a certain label for development discussions > because sometime the debates are spread between issues and threads, so it > could be better to have everything directly on the issue. (FTR I don't > think JIRA is the right tool for that but I wanted to list all options). > > This is not an action plan but a first step in that direction. Let me hear > what you think. > > Thanks, > Guillaume > _______________________________________________ > devs mailing list > [email protected] > http://lists.xwiki.org/mailman/listinfo/devs _______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
