Thanks much for that advice, Denis. We'll work with the customer to see if this can be used with the browser 'whitelist' to enable use of the Development Suite.
Rick On Tue, Jul 12, 2016 at 12:09 AM, Denis Golovin <[email protected]> wrote: > Rick, > > see my comments inline > > ----- Original Message ----- > > From: "Rick Wagner" <[email protected]> > > To: [email protected] > > Sent: Monday, July 11, 2016 7:20:02 AM > > Subject: [Devtools] Development suite installer questions > > > > Hello DevTools, > > > > We're working with a customer that brings a few interesting questions > about > > the installer. > > > > > > Question 1: > > > > When an attempt is made to download the Development Suite, we see the > error: > > > > "Oops. Something went wrong > > The download failed. Please check if you have internet access, connected > to > > VPN, have correct configuration for proxy server. Try to download again > > after problem is fixed." > > > > The user tells us they are behind a proxy server. Do we have any specific > > recommendations for a remedy? > > I see first problem here is that message doesn't say what exactly went > wrong and what installer was trying to download. > > It could be proxy issue related to: > 1. User-Agent header does not set it at all; > 2. Download for Vagrant and Oracle Virtualbox uses redirects on > developers.redhat.com not direct links see > details here https://issues.jboss.org/browse/ORG-2929. > > Could you ask if links > > http://developers.stage.redhat.com/redirect/to/virtualbox-5.0.8.download > http://developers.stage.redhat.com/redirect/to/vagrant-1.7.4.download > > work from browser? > > > > > > > Question 2: > > > > The same user notes that when they do get the installer, it urges them to > > install Cygwin even though it's already present. Is there a way to avoid > > this? > > Cygwin detection is not implemented yet and it might become optional > component to install soon, see supported terminals discussion. > > Thanks, > Denis > > > > > Thanks, > > > > Rick > > > > > > _______________________________________________ > > Devtools mailing list > > [email protected] > > https://www.redhat.com/mailman/listinfo/devtools > > >
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