Hi Tran, This same scenario has happened on the wemr.ug What i noticed was the program id is null. Like Sam says the deleted templates seem to remain in the database.
One other thing I have noticed is, It seems that program stages whose templates disappeared seem to send out reminders from other program stages. On Nov 8, 2014 12:05 PM, "Sam Kasozi" <[email protected]> wrote: > Hi Tran, find attached a list of the template reminder messages the still > exist as well as those that are missing. > > Somethings to note though: > - Date Created and Last Updated seem to be the same. For the older > templates created earlier that i modified recently, i.e. created 201-8-8 > and modified 2014 11-04 when i changed the template message format to > beginning with '*Please note that ...*', the last updated date was not > changed. > > - Secondly, my assumption is that if i were to delete a template message > reminder, then it would not appear in the database, unless i am mistaken. > > For that reason, i believe there is a process that runs that either > removes the program/ stage IDs OR a bug that prevents those fields from > being saves the very first time the template is created. > > P.s I had wanted to get you a copy of the dump, however i do not have > access to the server at the moment. > > > regards, > > Sam Kasozi > Information Systems Consultant > HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center > +256 788 993565 | +256 757 662752 > [email protected] | [email protected] <[email protected]> | Skype: > sam.kasoziug > > On Sat, Nov 8, 2014 at 7:18 AM, Tran Chau (HISP Vietnam) < > [email protected]> wrote: > >> Hi Sam, >> >> The template messages with id 8024, 8023, 8026, 8021, 8020 were removed >> from program/program-stage. >> >> Are you sure if the missing templates do not belong to the id list above ? >> >> If the missing templates have program-id/program-stage-id, please give me >> more information for testing. >> >> Tran. >> >> >> >> On Sat, Nov 8, 2014 at 1:07 AM, Sam Kasozi <[email protected]> wrote: >> >>> Hi Tran, most of the message templates are old, however the ones in >>> question are the last ones at the bottom of the list for VHF which begin >>> with 'Please note... They were created 3 days ago (4/11/2014); which is >>> about 3 days ago. >>> >>> Regards, >>> >>> Sam Kasozi >>> Information Systems Consultant >>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center >>> +256 757 662752 | +256 788 993565 | [email protected] | Skype: >>> sam.kasoziug >>> On Nov 7, 2014 7:48 PM, "Tran Chau (HISP Vietnam)" < >>> [email protected]> wrote: >>> >>>> Hi Sam, >>>> >>>> I didn't see the template messages which were created two days ago in >>>> your csv file. Just there are template messages created on 8/8/2014. >>>> >>>> Can you check the log file if the template messages which you >>>> created were removed ? >>>> >>>> Tran. >>>> >>>> On Fri, Nov 7, 2014 at 8:29 PM, Sam Kasozi <[email protected]> wrote: >>>> >>>>> I have a tracker module (Multiple event with registration) with four >>>>> stages. >>>>> >>>>> About 2 days ago, I created 3 template reminder messages for the >>>>> registration and the 4 four stages, however yesterday, when I completed a >>>>> stage and realized that no message was sent out; I looked at the program >>>>> stages and found that template reminder messages for the program stages >>>>> were missing. >>>>> >>>>> I am attaching a copy of the template reminder message from my >>>>> database just in-case there is anything >>>>> >>>>> >>>>> regards, >>>>> >>>>> Sam Kasozi >>>>> Information Systems Consultant >>>>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center >>>>> +256 788 993565 | +256 757 662752 >>>>> [email protected] | [email protected] <[email protected]> | Skype: >>>>> sam.kasoziug >>>>> >>>>> _______________________________________________ >>>>> Mailing list: https://launchpad.net/~dhis2-devs >>>>> Post to : [email protected] >>>>> Unsubscribe : https://launchpad.net/~dhis2-devs >>>>> More help : https://help.launchpad.net/ListHelp >>>>> >>>>> >>>> >> >
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