Hi Sam, Thank you for informing this bug.
I will deploy a database with some template messages. And see if the template messages will be removed after couple day. I am seeing your log file. I will inform you when I find out the problem. Best regards, Tran Chau. > On Nov 20, 2014, at 5:28 PM, Sam Kasozi <[email protected]> wrote: > > Hi Trau, > > the problem seems to have reoccurred. I added the programstageid from the > database yesterday in the afternoon, however Some time at about 10:00am, i > realized that 3 messages for one stage and the 1 template message for another > stage were missing as shown below. > > I am attaching the logs files modified from yesterday to sometime this > morning to check is there is anything that affects the message templates, a > csv file with the programid/ programstageids and the dump. > > Yesterday after restoring the messages in the database, i navigated to the > system to the VHF program stages to confirm that the messages templates were > visible from the program stage. This morning, my activities included > troubleshooting the another Airport screening custom form. Later on when i > checked on the Message templates is when i realized that some were missing. > > > <image.png> > > > If you can setup the dump on a server, monitor the activity for a day or 2, i > believe you might find some templates missing. > > P.s the only people that logged into the system other than myself include: > > 1) Juliet - Doing Data entry for the Airport screening form > 2) DHIS account - Authenticating the delivery of incoming messages into the > system > > regards, > > > Sam Kasozi > Information Systems Consultant > HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center > +256 788 993565 | +256 757 662752 > [email protected] | [email protected] | Skype: sam.kasoziug > >> On Mon, Nov 10, 2014 at 10:15 AM, Tran Chau (HISP Vietnam) >> <[email protected]> wrote: >> Hi Sam, >> >> It means those template messages were removed by somebody. >> >> Tran Chau. >> >>> On Mon, Nov 10, 2014 at 11:41 AM, Sam Kasozi <[email protected]> wrote: >>> HI Tran, >>> >>> Yes, the IDs 8024, 8023, 8026, 8021, 8020 are among the missing templates >>> >>> Template reminder messages >>> >>> PROGRAM – VHF Suspect >>> 8016 - VHF Registration – Notification to DRRT Team (Okay) >>> 3139 - VHF Registration - Notification to Alternative Phone Numbers (Okay) >>> 384 - VHF Registration - Notification to Initial Alert Response Team (Okay) >>> >>> STAGE 1 - VHF Spx Special Pathogens Receipt >>> 8017 - VHF Special Pathogens Receipt - Notification to DRRT Team (Okay) >>> 8018 - VHF Special Pathogens Receipt - Notification to Alternative Phone >>> Numbers (Okay) >>> 8019 - VHF Special Pathogens Receipt - Notification to Initial Alert >>> Response Team (Okay) >>> >>> STAGE 2 - VHF Spx Special Pathogens Results >>> 8021 - VHF Spx Special Pathogens Results - Notification to DRRT Team >>> (Missing) >>> 8023 - VHF Spx Special Pathogens Results - Notification to Alternative >>> Phone Numbers (Missing) >>> VHF Spx Special Pathogens Results - Notification to Initial Alert Response >>> Team (Missing) >>> >>> STAGE 3 - VHF Spx Arboviruses Receipt >>> VHF Spx Arboviruses Receipt - Notification to DRRT Team (Missing) >>> 8020 - VHF Spx Arboviruses Receipt - Notification to Alternative Phone >>> Numbers (Missing) >>> VHF Spx Arboviruses Receipt - Notification to Initial Alert Response Team >>> (Missing) >>> >>> STAGE 4 - VHF Spx Arboviruses Results >>> 8024 - VHF Spx Arboviruses Results - Notification to DRRT Team (Missing) >>> VHF Spx Arboviruses Results - Notification to Alternative Phone Numbers >>> (Missing) >>> VHF Spx Arboviruses Results - Notification to Initial Alert Response Team >>> (Missing) >>> >>> >>> Sam Kasozi >>> Information Systems Consultant >>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center >>> +256 788 993565 | +256 757 662752 >>> [email protected] | [email protected] | Skype: sam.kasoziug >>> >>>> On Mon, Nov 10, 2014 at 7:05 AM, Tran Chau (HISP Vietnam) >>>> <[email protected]> wrote: >>>> Hi, >>>> >>>> Could you please answer my previous email questions ? >>>> >>>> Tran Chau. >>>> >>>>> On Sat, Nov 8, 2014 at 6:08 PM, Emma Kassy <[email protected]> wrote: >>>>> Hi Tran, >>>>> This same scenario has happened on the wemr.ug What i noticed was the >>>>> program id is null. Like Sam says the deleted templates seem to remain in >>>>> the database. >>>>> >>>>> One other thing I have noticed is, It seems that program stages whose >>>>> templates disappeared seem to send out reminders from other program >>>>> stages. >>>>> >>>>>> On Nov 8, 2014 12:05 PM, "Sam Kasozi" <[email protected]> wrote: >>>>>> Hi Tran, find attached a list of the template reminder messages the >>>>>> still exist as well as those that are missing. >>>>>> >>>>>> Somethings to note though: >>>>>> - Date Created and Last Updated seem to be the same. For the older >>>>>> templates created earlier that i modified recently, i.e. created 201-8-8 >>>>>> and modified 2014 11-04 when i changed the template message format to >>>>>> beginning with 'Please note that ...', the last updated date was not >>>>>> changed. >>>>>> >>>>>> - Secondly, my assumption is that if i were to delete a template message >>>>>> reminder, then it would not appear in the database, unless i am >>>>>> mistaken. >>>>>> >>>>>> For that reason, i believe there is a process that runs that either >>>>>> removes the program/ stage IDs OR a bug that prevents those fields from >>>>>> being saves the very first time the template is created. >>>>>> >>>>>> P.s I had wanted to get you a copy of the dump, however i do not have >>>>>> access to the server at the moment. >>>>>> >>>>>> >>>>>> regards, >>>>>> >>>>>> Sam Kasozi >>>>>> Information Systems Consultant >>>>>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center >>>>>> +256 788 993565 | +256 757 662752 >>>>>> [email protected] | [email protected] | Skype: sam.kasoziug >>>>>> >>>>>>> On Sat, Nov 8, 2014 at 7:18 AM, Tran Chau (HISP Vietnam) >>>>>>> <[email protected]> wrote: >>>>>>> Hi Sam, >>>>>>> >>>>>>> The template messages with id 8024, 8023, 8026, 8021, 8020 were >>>>>>> removed from program/program-stage. >>>>>>> >>>>>>> Are you sure if the missing templates do not belong to the id list >>>>>>> above ? >>>>>>> >>>>>>> If the missing templates have program-id/program-stage-id, please give >>>>>>> me more information for testing. >>>>>>> >>>>>>> Tran. >>>>>>> >>>>>>> >>>>>>> >>>>>>>> On Sat, Nov 8, 2014 at 1:07 AM, Sam Kasozi <[email protected]> wrote: >>>>>>>> Hi Tran, most of the message templates are old, however the ones in >>>>>>>> question are the last ones at the bottom of the list for VHF which >>>>>>>> begin with 'Please note... They were created 3 days ago (4/11/2014); >>>>>>>> which is about 3 days ago. >>>>>>>> >>>>>>>> Regards, >>>>>>>> >>>>>>>> Sam Kasozi >>>>>>>> Information Systems Consultant >>>>>>>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center >>>>>>>> +256 757 662752 | +256 788 993565 | [email protected] | Skype: >>>>>>>> sam.kasoziug >>>>>>>> >>>>>>>>> On Nov 7, 2014 7:48 PM, "Tran Chau (HISP Vietnam)" >>>>>>>>> <[email protected]> wrote: >>>>>>>>> Hi Sam, >>>>>>>>> >>>>>>>>> I didn't see the template messages which were created two days ago in >>>>>>>>> your csv file. Just there are template messages created on 8/8/2014. >>>>>>>>> >>>>>>>>> Can you check the log file if the template messages which you created >>>>>>>>> were removed ? >>>>>>>>> >>>>>>>>> Tran. >>>>>>>>> >>>>>>>>>> On Fri, Nov 7, 2014 at 8:29 PM, Sam Kasozi <[email protected]> wrote: >>>>>>>>>> I have a tracker module (Multiple event with registration) with four >>>>>>>>>> stages. >>>>>>>>>> >>>>>>>>>> About 2 days ago, I created 3 template reminder messages for the >>>>>>>>>> registration and the 4 four stages, however yesterday, when I >>>>>>>>>> completed a stage and realized that no message was sent out; I >>>>>>>>>> looked at the program stages and found that template reminder >>>>>>>>>> messages for the program stages were missing. >>>>>>>>>> >>>>>>>>>> I am attaching a copy of the template reminder message from my >>>>>>>>>> database just in-case there is anything >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> regards, >>>>>>>>>> >>>>>>>>>> Sam Kasozi >>>>>>>>>> Information Systems Consultant >>>>>>>>>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center >>>>>>>>>> +256 788 993565 | +256 757 662752 >>>>>>>>>> [email protected] | [email protected] | Skype: sam.kasoziug >>>>>>>>>> >>>>>>>>>> _______________________________________________ >>>>>>>>>> Mailing list: https://launchpad.net/~dhis2-devs >>>>>>>>>> Post to : [email protected] >>>>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-devs >>>>>>>>>> More help : https://help.launchpad.net/ListHelp > > <logs.zip> > <trackedentityinstancereminder.csv> > <dhis2ghs_216.sql> > <Login Info.png>
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