Informative is fine. Basing decisions on metrics unleavened by
contextual judgement isn't going to work well.
It isn't just one metric. I've personally seen it multiple
times with various metrics, and regularly read in the news
about counterproductive results obtained by using metrics
absent judgement. The "zero tolerance" policies schools have
are a stellar example, where students get punished for chewing
a pizza into the shape of a gun.
+1. Dr Iain MacGilchrist at All Souls, Oxford, has written a
whole book about the mindset behind mistaking abstracted
representations of the world for the world itself.
Would it be worth considering a simple portal where people can
vote on pull requests with a comment, and then at least one can
see them ranked by what people find important? This is
susceptible to all the usual problems of democracy, but it might
be an improvement.
Laeeth