I Started in the same situation, I attempted to renew the domain with NSI for a
year and then transfer away, after 5 emails requesting the domain was renewed
for one year they still had not renewed it, so i made an international call from
the UK to listen to hold music for about 1 hour before i has some woman come on
telling me they had not received the renewal requests !!

She asked me if i wanted to renew the domain, i said yeah ok as long as the
other orders were not valid, i asked for a year and gave her the card details.

I waited 3 days for the root server to reload so i could see the update and look
they have put on 2 years !! Groan.

I called them again for another hour, i was given a bull s$%t story about how we
had not paid for the domain if the first place and although the domain was now
registered for a total time of 4 years, the payment they had just taken was for
the first 2 years and we still owed for the next two. So i told him that i would
not accept this and gave the guy as bigger mouthful as possible, telling him i
would look into this and call back.

Knowing NSI left hand barely knows the existence of the right, let alone what
they have been doing, i attempted to transfer the domain again, before they
tried to f$%K me out of any more money.

No disrespect to anyone over there, but cowboys still live but they are now
called NSI employees.

I managed to get the domain out, with paying an extra year, lots of calls to the
US and more aspirin that you can imagine.

Wait there more, So NSI once they had figured that i had got the domain away,
wanted more money, so they sent a renewal notice / deactivation notice, not to
the admin, billing or technical contact of the domain, no they wanted blood, so
they sent it to the registrant directly !!

People wonder why anyone with any sense dont NSI anymore.

If anyone else has some more NSI horror stories i would like to suggest that we
collect them together and post them up some place, for example
NSI-HORROR-STORIES.COM, im sure that as ever there would be a few legal
implications with this, but im sure between us we could sort them out.

Regards Matt

Bob's Lists wrote:
> 
> I transferred about 26 domains the other day. A few (5) of them were already
> past due, so I made the sacrificial payment to Netsol approx 24 hours before
> I made the transfer request at OpenSRS.
> 
> They rejected those 5.
> 
> Now, apparently, it is also my fault that they cannot update their database
> in a timely manner.
> 
> Of course this is entirely self inflicted, so please don't read anything
> bitter into the above. I'm annoyed, obviously, but as much at myself for
> allowing it to happen.
> 
> Just a heads-up, like I said - if you're transferring a domain which is
> past-due, after you pay wait until they update their database before doing
> the transfer or you'll end up like me, doing it twice.
> 
> Regards
> 
> Bob
> ----------------------
> Thought for the day:
> 
> If the Star Trek crew(s) travelled so many millions of light-years into far
> reaching corners of the galaxy, how come they never found the place where
> odd socks and teaspoons end up?

-- 

Matthew G Dodd
Systems Administrator
OpusVL

http://www.opusvl.com
T: 0870 442 0890
F: 0870 442 0891

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