Ya gotta love em ....


---------- Forwarded message ----------
Date: Wed, 23 Aug 2000 19:53:06 -0400
From: "Rippe, Mark" <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: Re: NSI Outage

This is a *MAJOR, MAJOR* incident. Major enough that fixing it may well by
my last official act here. And it is our problem. The Registry was alerted
to this at 6:30pm EST. (I don't know who Sam O'Brian is, but I'll find out,
because it sounds like someone alerted him a lot earlier.) Immediate action
was taken to resolve the problem. As of now:

1. b.root is OK (I don't yet know how long it was bad)
2. g.root is OK (It was bad from about 5:15EST until 7:00EST)
3. j.root is OK (It was bad from about 6:23EST until 7:00EST)
4. m.root is still bad (We're trying to contact the operator in Japan)

We're still working on root cause. I apologize for how non-technical this
is. I'll have an engineer post all the technical details when we have them.
The Registry Command Center does not monitor this mail list, so I was not
alerted to this thread. They do, however, monitor NANOG, and there has yet
been no posting there.

Mark Rippe
VP Registry Technical Operations

-----Original Message-----
From: JandL [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 23, 2000 6:18 PM
To: [EMAIL PROTECTED]
Subject: Re: NSI Outage


Major understatment. :) :(

> So we noticed today that "*.com" is boned on four of the
> root-servers... This is the message we just got internally on the
> topic:
>
> >Sam OBrian of NSI rang me back.  He is currently contacting ops folk. We
> >confirmed that {b,g,j,m}.root-servers.net have no NS-set for com. That
is,
> >"*.com" does not exist for more than a quarter of the world. He feels
this
> >is "not a major incident.  This is a minor incident."
>
> Sigh.
>
> I have to ask the NSI folks here... what WOULD you consider a major
> incident?
>
> D

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