Marc,
S'quite simple - sorry for any confusion that we may have caused. We
recently re-organized internally, so there have been a few inconsistencies
in our processes as a result...
Anyways, as part of the re-org, we constituted a new sales team structure.
Essentially now, Tucows has one sales team devoted to our sales efforts
(instead of the four that we had previously). As part of this, each RSP
was assigned a rep to deal with your day to day requirements.
James Woods used to deal with the rebate programs that we have in place,
however our marketing group has taken these over.
Unfortunately, all of this should be transparent to you, which is why I've
cc'ed Aloke Nanda who runs our sales group. I will speak to him shortly
about this to make sure that someone from our team gets back to you
immediately with some concrete and useful answers.
-rwr
On Tue, 5 Sep 2000, Marc Schneiders wrote:
> Please help.
>
> It seems OpenSRS and Tucows are referring my question back and
> forward. (See below.)
>
> Who on earth is my "OpenSRS sales representative" that I am told to
> contact? Where do I send to??? My message was in reply to a payment low
> notice to [EMAIL PROTECTED], not to Mr Woods, as far as I can see in my
> sent messages.
>
> Anyone else who did *not* receive the reimbursement for the July
> transfers done under the promotion? It is September 5 and I should have
> had it "to use during the month of August".
>
> Rest of the story below.
>
> I did ask about this before, also on this list, but did not see a reply,
> but the server has been down that receives my mail for about two hours
> today...
>
> Please help.
> --
> %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
> % Marc Schneiders ------- Venster - http://www.venster.nl %
> %* [EMAIL PROTECTED] - [EMAIL PROTECTED] - [EMAIL PROTECTED] *%
> %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
>
> ---------- Forwarded message ----------
> Date: Tue, 5 Sep 2000 16:49:16 -0400
> From: James Woods <[EMAIL PROTECTED]>
> To: [EMAIL PROTECTED]
> Subject: RE: Reimbursement Transfer Promotion
>
> Marc,
>
> Unfortunately I have no clue as to how the transfer rebate program operates.
> I suggest that you contact your OpenSRS sales representative to get further
> information.
>
> Best Regards,
>
> James
>
> James M. Woods
> Product Development Manager
> Tucows Inc.
> t. 416-535-0123 ext. 491
> f. 416-531-5584
> ICQ# 66686835
> www.opensrs.org
> www.tucows.com
> "Because People Need Names!!"
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> Sent: September 1, 2000 11:11 AM
> To: [EMAIL PROTECTED]
> Subject: Re: Reimbursement Transfer Promotion
>
>
> I just received the message below. This made me curious about something
> else: when can I expect the Transfer Promotion Reimbursal? According to
> what I read it should be available in the month after the transfers. So
> the Reimbursal for July transfers should have been there yesterday at the
> latest...
>
> I cannot see it. I received a message whether I wanted a check or
> Reimbursal 10 days ago (approx.). I would get a Reimbursal if I did not
> ask for a check. I did not ask for a check (think I even replied I did
> *not* like cheques. Very high banking charges here (NL), $10!).
>
> Anyway, some information would be nice, as I do not want to send new CC
> payment, if the credit/reimbursal will be there soon, as you will, I hope,
> understand.
>
> Thank you for your time!
>
> --
> Marc Schneiders ------- Venster - http://www.venster.nl
> [EMAIL PROTECTED] - [EMAIL PROTECTED] - [EMAIL PROTECTED]
>
> On Fri, 1 Sep 2000 [EMAIL PROTECTED] wrote:
>
> > This is an automated message to alert you that your OpenSRS account under
> > username 'zuinig' has dropped below $150.00. If you have any
> > questions about this, please contact [EMAIL PROTECTED] or send in a
> > payment. Further payment information can be found at:
> >
> >
> > http://www.opensrs.org/payment.shtml
> >
> > Thank you,
> >
> > OpenSRS Admin
> >
>
> --
> Marc Schneiders ------- Venster - http://www.venster.nl
> [EMAIL PROTECTED] - [EMAIL PROTECTED] - [EMAIL PROTECTED]
>
>
>
>
>
Thanks,
-rwr
Ross Wm. Rader
Director Product Management,
Channel Platform Group
Tucows Inc.
[EMAIL PROTECTED]
t. 416.535.0123 x335
f. 416.531.5584
"Embrace the cow, love the cow.
And remember, Winsock means love."
