Completely agree - the downtime came at a crappy point in the day - Scott
was out to lunch and my head was glued to the phone with NSI etc. keeping
on top of the downtime - discuss-list was the quickest and most immediate
solution to my problem.
I'm going to spend a little bit more time in the coming days to make sure
that we have enough channels out to our RSPs that deal with these sorts of
incidents appropriately - I must confess that I didn't read Scott's letter
a few days ago all that closely and this may just be a matter where I
should have paid closer attention to ensure that the message went through
already established channels...
On Wed, 6 Sep 2000, Russ Goodwin wrote:
> At 01:29 PM 9/6/2000, Ross Wm. Rader wrote:
> >This issue has been closed. Total downtime was roughly 35 minutes. The
> >Registry has confirmed operational status.
> >
> >Would it make sense to set up a [EMAIL PROTECTED] for future
> >announcements of this nature?
>
> I usually don't mind, but am a bit put off this time: shouldn't the
> notification have gone to the live-resellers list per Scott Allen's email
> on communication channels a few days ago?
>
> I've wanted to get off the discuss-list for some time due to the high SNR,
> but am fearful of doing so since I'd miss announcements like this.
>
> (yes, I kill-file the morons, let's not start another "if you don't like
> it, unsubscribe"/OpenSRS communications thread)
>
> -Russ
>
>
>
Thanks,
-rwr
Ross Wm. Rader
Director Product Management,
Channel Platform Group
Tucows Inc.
[EMAIL PROTECTED]
t. 416.535.0123 x335
f. 416.531.5584
"Embrace the cow, love the cow.
And remember, Winsock means love."
