Hello everyone,
I have a couple (make that several) questions I'm wondering if
anyone else may be able to help with?
1. I have several clients who registered domains through
webnames.ca (after they began charging $50 a year). Now the
clients say they want to pre-register their domain names with
us.....but webnames already has the first 1 year registration
payment from them. What should I tell them to do? I 'think'
they can pre-register the domains with us (and they also want to
take advantage of upgrading to .ca) and the one year payment they
gave to webnames simply is added onto their registration period?
Therefore, if the domain was registered in July, they would
pre-register with us nov. 1/2000 through July 2002 (20 months) and
the 1 yr they paid to webnames is added on so their expiry date
would be July 2003 ??? any thoughts? Where can I go to get the
answer for this?
2. I have a client who registered their .on.ca domain last year,
well before the august 1,2000 cutoff date to be able to move up to
the .ca level. The glitch is that late in August, someone
registered the .nf.ca of the same domain name. I can't get the
pre-registration to work for this domain, presumably because it
sees there are two third level domains registered. How do I
proceed with this? I'm not even sure if anyone at CIRA is fielding
these kinds of questions yet, but my client is anxious.
3. I've got a client with several .ca domains with us. They
wanted to secure four others and registered them with internic.ca
who was accepting advance registrations for quite a while now
(maybe a month). They would rather have the domains through
us...can they leave their advance registrations with internic.ca
and also register with us? One or the other will fail depending
on whose goes through first...right? I don't want them to lose
their spot in line so to speak.
4. Finally, I've had endless problems with the registrations I've
been placing today. Anyone else having that too? Registrations
are going through normally, but when I go to approve them, I'm
getting a "Internal Server Error. No response from RM" error. It
appears they are going to the "Orders in Progress" section,
however, the error notice appears at the bottom of each and worse
yet.....these domains say they are still available to be ordered.
Domains registered earlier in the day show as 'reserved'.
Sigh.........what a nightmare!
By the way, if OpenSRS can help with any of these questions, you
won't hear ANY complaints from me about pricing!! LOL
Regards,
Heather
thenetnow.com
