Write to the President of ICANN
who is [EMAIL PROTECTED] (Mike Roberts, no relation!)
Additionally, ISTR that a Nominet board
member (Rob B.) is also a member of the ICANN
board. You might want to talk to him about this.
Incidentally my own comments would be always to be
more rather than less robust in any dealings with
ICANN . . . (on almost any subject, that is)
Nigel ROBERTS
(former member of the ICANN Names Council)
Alex Kells wrote:
>
> Apologies for the x-posting, but this is kinda important...
>
> How safe are your domains???
>
> Example:
>
> Registrar X makes a request to transfer a domain away from Registrar Y.
>
> Said domain is hosted by us, for our client.
>
> Apparently the ICANN approved procedure for registrar transfers is that the
> onus is on the receiving Registrar (Registrar X) to make sure the request is
> legitimate ie from the Registrant. And because of this the losing Registrar
> (Registrar Y) will just approve the transfer *without* contacting the
> Registrant, or the tech or admin contacts...
>
> So the Tech contact receives an email, after the fact, to say that Registrar
> Y has approved the transfer to Registrar X, fait accompli.
>
> Meantime, the Registrant of the domain has absolutely no idea any of this
> has happened.
>
> After spending many hours on the phone and various emails back and forth,
> both Registrars agreed there had been a "clerical error" and the domain is
> being transferred back to the original Registrar (note: the Registrant name
> and all the contacts were also changed during the transfer).
>
> The receiving Registrar has apologised for the "clerical error" so
> everything's rosy :-/
>
> Now, what's wrong with this picture? Let me repeat...
>
> The onus is with the receiving Registrar to make sure the request is
> legitimate and no checks are made by the losing Registrar.
>
> And the only recourse for a Registrant whose domain is transferred away from
> them due to a "clerical error" is to make a complaint to ICANN, with the
> threat that the receiving Registrar may lose their accreditation.
>
> So, anyone know the procedure for making a complaint to ICANN?
>
> --
> Alex Kells <[EMAIL PROTECTED]> Frontier Internet Hostmaster
> Frontier Internet Services Limited http://www.frontier-internet.ltd.uk
> Tel: 020 7510 4713 Fax: 020 7531 9930
> All statements made are subject to Frontier's Terms and
> Conditions of Business which are available upon request.
>
> *** The views expressed in this email are wholly my own and do not reflect
> those of my employer ***
>
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