Hey Guys!
Can you pay for more credits online via credit card? if so where would that
be?
Sincerely,
Dan Belkie
hostinghouse.com
[EMAIL PROTECTED]
http://www.hostinghouse.com
___________________________
----- Original Message -----
From: Ken Joy <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Sent: Tuesday, October 03, 2000 12:13 PM
Subject: What are you most common 'end user' issues?
> RSPs!
>
> Hello there.
>
> I'm working on enhancing the resources that we can provide you folk to
help
> educate your clients.
>
> Currently, we have:
>
> http://www.opensrs.org/resources.html
>
> which contains:
>
> An End User FAQ
> A Manage Domain FAQ
> A Glossary of Terms
> Information about WHOIS
>
> Each of these is free for you to use/modify as you like!
>
> Right now I'm working on a more 'business support' oriented resource;
> something that you all could put on your sites as a first line for clients
> having trouble understanding something about their domain name, or how
they
> can use it. The End user and Manage domain FAQs go a little ways to this
> end, I'm hoping you folks can help me figure out what it is you get asked
> most often, so we can include it in this resource. Perhaps the outcome of
> this will be an enhanced End User or Manage Domain FAQ, or maybe something
> new altogether.
>
> Some examples of questions might be:
>
> a) How do I set up hosting with my domain name?
> b) How do I set up email with my domain name?
>
> I realize that these answers may be quite different for each of you; we're
> considering including some questions without answers, just to provide a
> framework for new RSPs to show them what some of the 'more popular' issues
> are so that they can be dealt with up front.
>
> Please, if anyone has any thoughts/input/topic suggestions, please get
them
> to me as soon as possible.
>
> Thanks,
>
> Ken
>
> Ken Joy
> -------
> Tucows OpenSRS Product Manager
> [EMAIL PROTECTED]
>
