On 29 Oct 2000 [EMAIL PROTECTED] wrote:
> Hi - I am sure this was brought up before, I emailed tech support on Friday but I
>suppose they are backed up - so perhaps one good soul might tell me :-)
>
> It appears we as RSP do not have the capability to re-insert name servers
> into customer's domain record. One customer deleted all name servers on their
> domain.
>
> How can we help them?
Point your user at the Manage FAQ. He can re-add the nameservers easily
using the 'adding new name servers' box. The first he adds will become
primary, second will be secondary, etc.
The RSP has no special keys to manage. Whoever has the password for
manage has the ability to fix this problem. The user could supply it to
you if they choose.
--
[ Frank Lemire ]
[ OpenSRS Technical Operations ]
