I was asking questions based on Charles's response to the question about why
DomainDirect remains up when the rest of us are down.

I am not trying to find fault with OpenSRS, but am trying to avoid what my
customers saw yesterday.  I had several complaints about whois, and was
unable to provide a reasonable answer.  I haven't yet heard back from
support (of course, now it is too late for them to see the problem).

I appreciated the announcement of upcoming registry maintenance.  It would
also have been nice to have an updated announcement when that maintenance
runs considerably over the estimate, or at least an announcement when
functionality was restored.

----- Original Message -----
From: "Ross Wm. Rader" <[EMAIL PROTECTED]>
To: "Chuck Hatcher" <[EMAIL PROTECTED]>
Cc: "Charles Daminato" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Monday, November 20, 2000 12:00 AM
Subject: Re: Why Does Domain Direct Work During OpenSRS Outages?


> Actually, that is patently incorrect. DD uses the same API's that you do
> via OpenSRS. They do use a heavily customized client instantiation,
> which (surprise, surprise) traps errors messages back and caches orders
> when things are not operating within normal parameters...
>
> Chuck Hatcher wrote:
> >
> > So, just to be clear, DomainDirect operates under the OpenSRS/Tucows
ICANN
> > accreditation, but uses different "technology" than OpenSRS RSP's do?  I
> > guess that means they have direct access to the shared registry without
> > going through the opensrs servers?
> >
> > Just for the record, after the registry maintenance ended today (late),
but
> > some time before OpenSRS systems were available, other registrars were
up
> > and running.  Do you disable your servers during NSI downtime?
> >
> > Also, OpenSRS whois was not available until several hours after OpenSRS
> > registration was back online.  Why is this?
> >
> > ----- Original Message -----
> > From: "Charles Daminato" <[EMAIL PROTECTED]>
> > To: "Tiger Technologies" <[EMAIL PROTECTED]>;
<[EMAIL PROTECTED]>
> > Sent: Sunday, November 19, 2000 7:47 PM
> > Subject: RE: Why Does Domain Direct Work During OpenSRS Outages?
> >
> > > DomainDirect was a technology developed prior to OpenSRS (even the
> > > deregulation of the namespace).  With that in mind, it has as part of
its
> > > codebase the ability to do realtime lookups based on whois information
and
> > > queuing of orders.  This technology was all developed prior to Tucows
and
> > > DomainDirect splitting from the previous parent company in the spring
of
> > > 1999.
> > >
> > > Hope that helps smooth your concerns.
> > >
> > > --
> > >
> > > Charles Daminato
> > > Tucows Product Manager (ccTLDs)
> > > [EMAIL PROTECTED]
> > >
> > > Education is an admirable thing, but it is well to remember from time
to
> > > time that nothing worth knowing can be taught.
> > >
> > >  - Oscar Wilde
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Tiger Technologies
> > > Sent: November 19, 2000 7:23 PM
> > > To: [EMAIL PROTECTED]
> > > Subject: Why Does Domain Direct Work During OpenSRS Outages?
> > >
> > >
> > > Not to sound suspicious and paranoid, but....
> > >
> > > When OpenSRS is down for scheduled maintenance, all RSPs are offline.
> > > You can't even do lookups to see if names are available. Fair enough.
> > >
> > > But when I check Domain Direct (the Tucows in house retail RSP) during
> > > outages, it still works. I can do lookups (which work -- it knows
what's
> > > taken and what's not), it allows me to signup, everything's fine.
> > >
> > > Why is this? Are they not using the standard OpenSRS lookup code? If
> > > that's the case (and the solution is proprietary), that's fine, I
guess,
> > > although I'd prefer that the money Tucows spent to create such a
solution
> > > instead be spent on the OpenSRS end so we can all benefit from it.
> > >
> > > And on the other hand, if Domain Direct is using the standard OpenSRS
> > > lookup code -- why does theirs work during outages that affect
everyone
> > > else?
> > >
> > > Okay, I guess I AM suspicious and paranoid. Still.
> > >
> > > --
> > > Robert L Mathews, Tiger Technologies
> > >
> > >
>

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