How about a system status web page? Tells you what's up, what's down, and
when it's estimated to come back...
--
John Keegan
[EMAIL PROTECTED]
http://RackShare.com
> From: "Chuck Hatcher" <[EMAIL PROTECTED]>
> Date: Mon, 20 Nov 2000 06:59:39 -0500
> To: <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>
> Cc: "Charles Daminato" <[EMAIL PROTECTED]>
> Subject: Re: Why Does Domain Direct Work During OpenSRS Outages?
>
> I was asking questions based on Charles's response to the question about why
> DomainDirect remains up when the rest of us are down.
>
> I am not trying to find fault with OpenSRS, but am trying to avoid what my
> customers saw yesterday. I had several complaints about whois, and was
> unable to provide a reasonable answer. I haven't yet heard back from
> support (of course, now it is too late for them to see the problem).
>
> I appreciated the announcement of upcoming registry maintenance. It would
> also have been nice to have an updated announcement when that maintenance
> runs considerably over the estimate, or at least an announcement when
> functionality was restored.
>
> ----- Original Message -----
> From: "Ross Wm. Rader" <[EMAIL PROTECTED]>
> To: "Chuck Hatcher" <[EMAIL PROTECTED]>
> Cc: "Charles Daminato" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> Sent: Monday, November 20, 2000 12:00 AM
> Subject: Re: Why Does Domain Direct Work During OpenSRS Outages?
>
>
>> Actually, that is patently incorrect. DD uses the same API's that you do
>> via OpenSRS. They do use a heavily customized client instantiation,
>> which (surprise, surprise) traps errors messages back and caches orders
>> when things are not operating within normal parameters...
>>
>> Chuck Hatcher wrote:
>>>
>>> So, just to be clear, DomainDirect operates under the OpenSRS/Tucows
> ICANN
>>> accreditation, but uses different "technology" than OpenSRS RSP's do? I
>>> guess that means they have direct access to the shared registry without
>>> going through the opensrs servers?
>>>
>>> Just for the record, after the registry maintenance ended today (late),
> but
>>> some time before OpenSRS systems were available, other registrars were
> up
>>> and running. Do you disable your servers during NSI downtime?
>>>
>>> Also, OpenSRS whois was not available until several hours after OpenSRS
>>> registration was back online. Why is this?
>>>
>>> ----- Original Message -----
>>> From: "Charles Daminato" <[EMAIL PROTECTED]>
>>> To: "Tiger Technologies" <[EMAIL PROTECTED]>;
> <[EMAIL PROTECTED]>
>>> Sent: Sunday, November 19, 2000 7:47 PM
>>> Subject: RE: Why Does Domain Direct Work During OpenSRS Outages?
>>>
>>>> DomainDirect was a technology developed prior to OpenSRS (even the
>>>> deregulation of the namespace). With that in mind, it has as part of
> its
>>>> codebase the ability to do realtime lookups based on whois information
> and
>>>> queuing of orders. This technology was all developed prior to Tucows
> and
>>>> DomainDirect splitting from the previous parent company in the spring
> of
>>>> 1999.
>>>>
>>>> Hope that helps smooth your concerns.
>>>>
>>>> --
>>>>
>>>> Charles Daminato
>>>> Tucows Product Manager (ccTLDs)
>>>> [EMAIL PROTECTED]
>>>>
>>>> Education is an admirable thing, but it is well to remember from time
> to
>>>> time that nothing worth knowing can be taught.
>>>>
>>>> - Oscar Wilde
>>>>
>>>> -----Original Message-----
>>>> From: [EMAIL PROTECTED]
>>>> [mailto:[EMAIL PROTECTED]]On Behalf Of Tiger Technologies
>>>> Sent: November 19, 2000 7:23 PM
>>>> To: [EMAIL PROTECTED]
>>>> Subject: Why Does Domain Direct Work During OpenSRS Outages?
>>>>
>>>>
>>>> Not to sound suspicious and paranoid, but....
>>>>
>>>> When OpenSRS is down for scheduled maintenance, all RSPs are offline.
>>>> You can't even do lookups to see if names are available. Fair enough.
>>>>
>>>> But when I check Domain Direct (the Tucows in house retail RSP) during
>>>> outages, it still works. I can do lookups (which work -- it knows
> what's
>>>> taken and what's not), it allows me to signup, everything's fine.
>>>>
>>>> Why is this? Are they not using the standard OpenSRS lookup code? If
>>>> that's the case (and the solution is proprietary), that's fine, I
> guess,
>>>> although I'd prefer that the money Tucows spent to create such a
> solution
>>>> instead be spent on the OpenSRS end so we can all benefit from it.
>>>>
>>>> And on the other hand, if Domain Direct is using the standard OpenSRS
>>>> lookup code -- why does theirs work during outages that affect
> everyone
>>>> else?
>>>>
>>>> Okay, I guess I AM suspicious and paranoid. Still.
>>>>
>>>> --
>>>> Robert L Mathews, Tiger Technologies
>>>>
>>>>
>>
>
