----- Original Message -----
From: "Colin Viebrock" <[EMAIL PROTECTED]>
Sent: Wednesday, December 13, 2000 10:45 PM
> To be fair Adrian, only after I sent my email did I realize that you
> weren't the original poster.
I realise that.
>
> Fair enough. Unfortunatley, every time this discussion comes up it
> is rarely phrased in such terms. It's always people trying to *tell*
> OpenSRS what to do, instead of *asking* what they can do.
Yes - I have noticed that, even since I have been here.
>
> Also, nobody seems to realize that a public forum is not the place to
> ask OpenSRS these kind of questions. All that results is unending
> arguments from both sides, silence from OpenSRS, and ire from everyone
> else. Email your account rep. Email Scott. Ask for a discount.
Not sure I agree with that one entirely. Having been in the high tech business
for over 20 years, one thing really stands out beyond anything else - listen to
what all your customers are saying, and take the appropriate actions wherever
possible. No customers, no business, and these things should be discussed in
open forum where all participants are equals.
>
> If your volumes *are* good enough, get a line of credit from your bank,
> apply for ICANN accredidation, and become your own registrar. Technically,
> it ain't brain surgery. :)
No it isn't - plenty of canned solutions out there as well.
But in closing my end of this thread - I would just say that OpenSRS should
strive to make it unnecessary for RSP's to seek alternative registrars and/or
ICANN accreditation. I remember OpenSRS starting out - and back then they made
domain registration available to us at an excellent price. But now Open SRS are
neither unique or inexpensive by comparison to some. Of course one has to place
a value on service and support, and OpenSRS justifies a premium in those
respects. But the reality is - people are under big pressure out there, and
price is the number one factor - all I would like to see is a tiered pricing
structure from say $10 to $8 based on volume and/or committments - and that goes
for ".co.uk" domains as well which cost �2.50 ($3.60) to register directly.
I rest my case :-)
Adrian Cooper.
