1) You cannot see a password - if an end user has lost access to their
current Admin contact, there is a method to alter this password discussed in
the Support FAQ here:
http://www.opensrs.org/Support_FAQ.shtml#Live_lost_profile_password
2) All orders (even transfers) should show up in View Active Domains. If
not, you should verify that the order is completed (i.e. not listed in
Orders in Progress still) - you can use "Search Reg System Orders" for this.
If you find a domain that's in a proper completed status, yet still not
showing up in "View Active Domains" you should notify [EMAIL PROTECTED] :)
Charles Daminato
Product Manager (ccTLDs)
Tucows Inc. - [EMAIL PROTECTED]
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Kevin Javaheri
> Sent: January 8, 2001 2:26 PM
> To: [EMAIL PROTECTED]
> Subject: Two quick questions
>
>
> Hello,
>
> I am using the quick start implementation and I have two rather simple
> questions.
>
> 1. Is there a way to see a users password? As an RSP, how can we find a
> password of a customer who does not have the e-mail address they used when
> they registered?
>
> 2. When I check active domains, completed registrar transfers do not show
> up. How do I request a password to be sent out for a customer who we have
> completed a registrar transfer for?
>
> Thank you all for your help.
>
> Kevin Javaheri
> [EMAIL PROTECTED]
>
