hear hear. OpenSRS are without doubt the most responsive team I've come
across since being on the internet, and that's been since the internet was
first put together. They are working at the leading edge, where mistakes are
easily made, and not often as easily fixed. However, they do take (our)
suggestions onboard and the fixes are timely.

Robert

> But it has.  They've committed to making the change.  Just because the
> restriction on who can do a renewal wasn't included in the code doesn't
mean
> that OpenSRS did it maliciously or without considering how the programs
> would be used.  I wouldn't read any more into it than "they overlooked
it".
>
> *AND* once it was brought to their attention, they committed to changing
it.
> What more can you ask of a vendor?
>
> C'mon, it's not a question of "do they care".  It's a question of "when
they
> make a mistake and their customers bring it to their attention, do they do
> the right thing?"  The answer is an unquestioned YES.
>
> Regards,
> Eric Longman
> Atl-Connect Internet Services
>
> +-------------------------------------------------------+
> | Atl-Connect Internet Services   http://www.atlcon.net |
> | 3600 Dallas Hwy Ste 230-288              770 590-0888 |
> | Marietta, GA 30064-1685            [EMAIL PROTECTED] |
> +-------------------------------------------------------+
>
> ----- Original Message -----
> From: "dnsadmin" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, January 10, 2001 5:46 AM
> Subject: RE: renewals + notification
>
>
>
> Well if they cared, it hasn't effected the way renewals were released.
>
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of JB Segal
> > Sent: Tuesday, January 09, 2001 7:41 PM
> > To: dnsadmin
> > Cc: [EMAIL PROTECTED]
> > Subject: Re: renewals + notification
> >
> >
> > And you believe that it's in their best interests not to care
> > about us getting
> > annoyed why, exactly? NSI doesn't care, and look at how fast we
> > run away from
> > them. OSRS/Tucows do not strike me as that stupid.
> >
> > JB
> >
> <snip>
>
>

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