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Hi all
Just a short note to join in on the cheers
to the opensrs folks one and all ! I have never had a problem with them at any
level and I am in near daily contact with someone there...always polite, helpful
and can always get a answer out to me...
HAVING SAID that
to all those whinny folks that like to continuously fill this thread up with
complaints about support responses time .....please stop
telling us your problems.... The support team is busy supporting may
clients not just your needs...... they literally have thousand of client and
a delay should be expected......these days of instant gratification
must be hell on support teams like ours I wouldn't want their job for
anything!!!! If you have a urgent issue like the legal kind pick up the
phone and call support or being legal call a lawyer our
support folks deal in computers and programming after all...Support is always
there.... you may have to be on hold a bit but if its so urgent you shouldn't
mind waiting 2-3 minutes.......
REMEMBER you would
expect them same from your customers if they have a problem with you...You want
them to tell you! not others! that may cause them to think less of
you.....!
[EMAIL PROTECTED]
http://www.Solution-Link.com A Whatever Computes ltd. Company "Your Solution to the Internet" 306-569-4174 306-525-9159(fax) |
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