Hi -
First of all - I apologize for this. We are actually well aware of this,
but an error postponed our correcting it in advance. Please contact support
directly with any outstanding specifics, but the list should know that:
- the problem was that expired names that went "on hold" did not
automatically go "off hold" when renewed - this caused other weirdness in
the views
- this affected a very small number of RSPs and domains, (but we still
consider it serious)
- we have corrected all the names that were affected
- a wholesale fix will be promoted tomorrow
Apologies again -
Regards,
sA
At 12:01 PM 1/21/01 -0500, JJF wrote:
>Why I would think that OpenSRS would have their shit together as far as
>renewing domains is beyond me...
>
>Today I went to renew my domains.
>
>I had 112 domains deactivated today.
>
>I had 455 domains needed to be renewed in the next 60 days and I had a money
>balance of about 4800.00 so I started renewing...
>
>I now have 12 deactivated domains that say they have been renewed but they
>are still deactivated and the interface won't let me renew them "again" and
>the whois says they are not paid.
>
>I have about 400.00 left in my account
>
>It now says I have 265 domains expiring in the next 60 days instead of 455.
>
>I got NO renewal emails even though it was configured to send one to me for
>each domain that I renewed.
>
>I HAVE NO IDEA WHAT THE HELL IS GOING ON HERE!!!
>
>I have no idea what domains got paid for and what domains got paid 2 or 3
>times.
>
>Domains started showing up 2 and 3 times in the renewal list even though I
>renewed them.
>
>This really sucks...
Scott Allan
Director OpenSRS
[EMAIL PROTECTED]