You are unbelievable....

Go to the renewal interface

Click domains expiring in the next 30-0 days

click a button to check all boxes

DOESN'T WORK!

Manually check a domain to be renewed and click "Submit"

NOTHING HAPPENS!

What else do you need from me, to fly to canada and click the buttons for
you???

HOW ABOUT FIXING IT INSTEAD OF JUST SAYING IT ALL WORKS!

NONE OF IT WORKS...




______________________________________________________________________
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-----Original Message-----
From: OpenSRS Support [mailto:[EMAIL PROTECTED]]
Sent: Friday, January 26, 2001 2:11 PM
To: Jack
Subject: RE: FW: More Domain Renewal problems (OpenSRS Ticket #128819)


Hello,

Hundreds of people are using the Renewal Management, including me, and
there have been few problems. It's not perfect but saying "nothing works"
is simply not true.

Details....

---
Robert Rivers
OpenSRS Technical Operations - [EMAIL PROTECTED]
http://www.opensrs.org/Support_FAQ.shtml


On Fri, 26 Jan 2001, Jack wrote:

> Nothing in your renewal interface works!...Go try it....
>
> I called Chris in your support dept yesterday and even he was amazed how
you
> guys put up scripts that don't work.
>
>
>
> ______________________________________________________________________
> Get Your Own Private, Free Email Account at http://www.dotcomemail.com
>
> -----Original Message-----
> From: Frank Lemire [mailto:[EMAIL PROTECTED]]
> Sent: Friday, January 26, 2001 11:01 AM
> To: [EMAIL PROTECTED]
> Subject: Re: FW: More Domain Renewal problems (OpenSRS Ticket #128819)
>
>
> To be able to investigate the issue jack, i'll need more information than
> you
> posted to the discuss-list, like some example domains where "NOTHING"
> happened,
> etc.
>
> Let us know.
>
>
>
> > From: Ken Joy [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, January 25, 2001 12:00 PM
> > To: Jack; Scott Allan; [EMAIL PROTECTED]
> > Subject: RE: More Domain Renewal problems
> >
> >
> > FWIW,
> >
> > Select all worked. I tested it (well, demoed it) many times. It stopped
> > working, but will be fixed.
> >
> > Have you contacted support about the NOTHING happening problem?
> >
> > Thanks
> >
> > Ken
> >
> >> -----Original Message-----
> >> From: [EMAIL PROTECTED]
> >> [mailto:[EMAIL PROTECTED]]On Behalf Of Jack
> >> Sent: January 25, 2001 11:46 AM
> >> To: Scott Allan; [EMAIL PROTECTED]
> >> Subject: More Domain Renewal problems
> >>
> >>
> >> More renewal problems....
> >>
> >> I click submit to renew my domains and NOTHING happens, perhaps someone
> >> could look at this before my domains are deactivated TOMORROW!
> >>
> >> Also the button to check all boxes doesn't work....but whats new.
> >>
> >> Unbelievable that no one checks this stuff...
> >>
> >>
> >> -----Original Message-----
> >> From: Scott Allan [mailto:[EMAIL PROTECTED]]
> >> Sent: Monday, January 22, 2001 5:50 PM
> >> To: JJF; [EMAIL PROTECTED]
> >> Subject: Re: Domain Renewal problems
> >>
> >>
> >> Hi -
> >>
> >> First of all - I apologize for this. We are actually well aware of
this,
> >> but an error postponed our correcting it in advance. Please
> >> contact support
> >> directly with any outstanding specifics, but the list should know that:
> >>
> >> - the problem was that expired names that went "on hold" did not
> >> automatically go "off hold" when renewed - this caused other weirdness
in
> >> the views
> >> - this affected a very small number of RSPs and domains, (but we still
> >> consider it serious)
> >> - we have corrected all the names that were affected
> >> - a wholesale fix will be promoted tomorrow
> >>
> >> Apologies again -
> >>
> >> Regards,
> >>
> >> sA
> >>
> >> At 12:01 PM 1/21/01 -0500, JJF wrote:
> >> >Why I would think that OpenSRS would have their shit together as far
as
> >> >renewing domains is beyond me...
> >> >
> >> >Today I went to renew my domains.
> >> >
> >> >I had 112 domains deactivated today.
> >> >
> >> >I had 455 domains needed to be renewed in the next 60 days and I had a
> >> money
> >> >balance of about 4800.00 so I started renewing...
> >> >
> >> >I now have 12 deactivated domains that say they have been
> >> renewed but they
> >> >are still deactivated and the interface won't let me renew them
> >> "again" and
> >> >the whois says they are not paid.
> >> >
> >> >I have about 400.00 left in my account
> >> >
> >> >It now says I have 265 domains expiring in the next 60 days
> >> instead of 455.
> >> >
> >> >I got NO renewal emails even though it was configured to send
> >> one to me for
> >> >each domain that I renewed.
> >> >
> >> >I HAVE NO IDEA WHAT THE HELL IS GOING ON HERE!!!
> >> >
> >> >I have no idea what domains got paid for and what domains got paid 2
or
> 3
> >> >times.
> >> >
> >> >Domains started showing up 2 and 3 times in the renewal list
> >> even though I
> >> >renewed them.
> >> >
> >> >This really sucks...
> >>
> >> Scott Allan
> >> Director OpenSRS
> >> [EMAIL PROTECTED]
> >>
> >>
> >>
> >
> >
> >
> > --
>  [ Frank Lemire ]
>  [ OpenSRS Technical Operations ]
>
>



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