To confirm what Chuck said (I reported this to OpenSRS support a couple days
ago). If a domain reaches its expiration date without being renewed, the
process of OpenSRS disabling the domain also makes it inaccessible via
manage.cgi and renew.cgi, so there is no way for your customer to renew
their domain through these scripts. You must manually renew the domain via
the RWI (view active domains). I have been told they (OpenSRS developers)
are looking into a better workaround for this problem.
Also, I'm not sure if this problem is related to the domain being put on
hold er disabled, but at least for this one, the renewal didn't go quite as
planned (I'm still waiting on a response from OpenSRS support on this one).
We are also going to have to audit all of our renewals to make sure others
are not screwed up.
The expiration date was Feb 3, 2001. We added 2 years, which would make the
expiration date be Feb 3, 2003. Guess what... here is what the RWI shows
for this domain:
Renewal made: Tue Feb 6 09:20:47 2001
pre-renewal expiredate: 2002-02-03 11:03:41
renewal term: 2
post-renewal expiredate: 2002-02-03 11:03:41.0
The "pre-renewal" expire date shown is wrong.
The "post-renewal" expire date shown is wrong.
Oops!
