On Wed, 18 Apr 2001, Colin Viebrock wrote:
> > Contact the company that originally registered the domain name for you for
> > renewal instructions.
> >
> > --snip--
> >
> > This line I can see causing confusion especially for customers who have
> > registered their domain with another registry and them we have transferred
> > it to opensrs. Also RSP -> RSP transfers where the domain name is
> > transferred from one profile to another.
>
> I brought this up before. My argument was that the above line is completely
> confusing when the message comes from a reseller who *is* the company that
> originally registered the domain name (i.e. a normal renewal).
>
> The email headers are "fixed" to make these messages look like they come
> from the resellers. So when our emails end in cryptic sentences like the
> above, it makes us look a little silly/unprofessional.
Hi Colin,
I agree. In a *normal* situation the customer will be renewing the domain
with the company who registered it for them. This line will only confuse.
This is why I would like to see *ALL* of the text in this email
configurable. I don't see why it can't be!
Thanks
Neil
--
Hostmaster
edNET
t: +44 131 625 5560 (direct)
t: +44 131 466 7003 (office)
