I don't envy your position in deciding how this might be done. a) is
touchy, b) is bound to tick some resellers off, and c) is only going to
happen with a blessing from God and a bit of good luck. In most cases, it
sounds like the domain is likely to expire, despite the good intentions of
all involved. One small difficulty, unless the system allows otherwise, is
going to be the necessity of adding a year (with associated charges) to the
domain's registration in order to effect the RSP to RSP transfer.
BTW, back to the statements in the original post, has an ICANN accredited
registrar yet gone under? I would imagine that as another accredited
registrar, such news wouldn't go unnoticed by Tucows.
Jim
----- Original Message -----
From: "Ken Joy" <[EMAIL PROTECTED]>
To: "Jim McAtee" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Monday, April 30, 2001 2:44 PM
Subject: RE: Hijacked domain returned to rightful owner
>
> > Might the article actually be talking about the death of a registrar
> > reseller (OpenSRS or otherwise)? What is OpenSRS' course of action if
one
> > of their resellers goes under?
>
> Actually, I'm working on that process right now. We're not going to pick a
> default Reseller and shunt everyone over to them, in case anyone was
worried
> about them. We're still in early meetings, but, here's what we're
thinking:
>
> a) establish a fair process to determine that the Reseller is, in fact,
out
> of business (or at the very least, providing a level of service WELL (and
I
> mean WELL) below the level contracted for in the Reseller agreement. We'd
> like everyone to rest assured here that we're not talking about not
> answering one or two support calls or emails. The bar will be up there,
and
> Reseller will be given every chance to serve their customers.
>
> b) Once we have satisfied ourselves that the Reseller in question has
> suffered a complete meltdown, we will lock out their account, and notify
all
> Registrants that their Reseller has gone out of business, and we will
refer
> them to other OpenSRS resellers. The plan (initially, at any rate) is to
use
> the same referral list that we currently use when Registrants come our way
> looking to register domain names. there will be repeated messages at this
> phase, details to be worked out.
>
> c) The registrants will then choose a new reseller, the domain will be
> transfered (keeping in mind that we'll have automated Reseller to Reseller
> transfers in June sometime) and all will be well.
>
> Now, sure, that's the idyllic picture..there are a few issues, such as:
>
> a) registrant language
> b) registrant email address invalid
> c) registrant ignore issues, domain expires, registrant yells, etc.
>
> ..and others....certainly.
>
> ....but as I said, we're just beginning work on our formal process for
this.
>
> Please everyone, keep in mind that this is presented in the spirit of
> openness, and that this should not be taken as our announcement on the
> process. Once we are further along, I will post a more detailed DRAFT of
> what we're thinking, and invite commentary. Comments certainly won't be
> ignored now, but this is nothing more than the product of some thinking
and
> one or two meetings on the subject.
>
> Thanks,
>
> Ken
