Here's another good one, perhaps someone who knows the score can help me
out here? Still regarding friendlywebdesign.com, I'm sorry to say.
My email to OpenSRS Monkeys^H^H^H^H^H^H^H Support was:
>> The domain has been transferred to new reseller:webworlds
>
> What is the profile details?
> Username & Password?
> Thanks.
The oh-so-enlightening reply was:
> The new Reseller has access to all that info via the usual channels.
> Resellers are responsible for supporting their own customers. Please
> contact them if you have any further questions.
But (gasp) we *are* the Reseller.
So, how are we supposed to "support our own customers" when we don't even know
the profile username and password. Our customer doesn't know the username and
password either. Does anyone?
BTW, what are "the usual channels"? Just interested.
--
Stewart Boutcher Systems Support
[EMAIL PROTECTED]
WebWorlds.Net - Internet Solutions For Business
1 Westgate, Otley, West Yorkshire LS21 3AT
url: http://webworlds.net/
tel: 0845 0900 191 (UK)
+44 1943 851 200 (International)
Registered in England No 3229164
Registered office: 20-22 Bedford Row, London WC1R 4JS
WebWorlds is a registered trade mark of WebWorlds Limited
WebWorlds.Net is a proud sponsor of http://localweb.co.uk/
