We have 30% transfer domain failure rate - plus minus some
Lately it feels like we do almost as many Transfers as New Registrations
so the failure rate is of a bit concern

It appears based on reports of our customers that the originator of the
transfer request DOES NOT GET NOTIFIED of the transfer failure.

We do receive a message from OpenSRS on the transfer failure but
anytime we have checked with whoever applied for the transfer, they 
consistently report they did not receive any transfer failure message
and MANY assumed their transfer went through just fine - until we 
contacted them and told them it did not for such and such reason.

Can anyone confirm this?  If the transfer applicant never received Failure
Message, they are assuming their transfer went through OK - never knowing
and possibly loosing their domain - unless of course we take the time to
manually prepare each individual transfer failure email - which is enormously
time consuming ....

Thanks
Cheers
Genie
eyeondomain.com



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