Hello Josh,
Please respond off-list with your ticket number and I will track down
why you didn't get a response.
Thanks
Josh Levine wrote:
>
> I sent the following message to OpenSRS support on the 20th and as of
> now have not yet received a response. Since I sent this message I have
> had two renewal requests sent (and received the confirmation from the
> script) but did not receive the confirmation from OpenSRS until exactly
> 13 hours later. Is anybody else experiencing similar problems?
>
> > Twice in the last couple of days, I have had orders processed
> > without receiving the confirmation from the OpenSRS server - I only
> > received the notification from the scripts themselves.
> >
> > The first was a new order - order #3049528 and occurred on the
> > 18th.
> >
> > The second time was a renewal - order #3106376 and occurred on
> > the 20th.
> >
> > I have never experienced this before, but I really need the
> > notification to work as I process orders immediately and rely on the
> > notifications to insure that my customers are charged the
> > apropriate amounts.
> >
> > Thanks for your help,
> > Josh Levine
>
> --Josh Levine
