For those of you getting duplicate notices, I've gotten ample evidence
(thank you all!) and am getting this fixed :)
Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Charles Daminato
> Sent: May 31, 2001 2:23 PM
> To: ST; [EMAIL PROTECTED]
> Subject: RE: low credit warning weirdness
>
>
> Ok,
>
> I'll answer all the questions.
>
> 1) Getting two copies of the emails?
>
> Not sure - this is the first anyone here has heard of it, so we're looking
> into it. Could be isolated to yourself, so that might help. If anyone is
> getting multiple messages, let me know and we'll dig deeper.
>
> 2) Did we cut a deal with DirectNIC?
>
> We do not discuss deals that we have with our partners, it's just not good
> business practice. We don't talk to you about "them" (whoever "they" may
> be), and we don't talk to "them" about you.
>
> 3) Are we merging or something?
>
> No, I think you'd have heard well before an errant message (see below) was
> sent :)
>
> 4) How did this happen?
>
> This takes a bit of explanation. A job runs regularly to check quotas and
> send messages if you've fallen below your threshold. Most of the data in
> the email are variables (company name, email address to send back to,
> reseller account, and threshold amount - in this case).
>
> So, we do our best to test everything we do, using environments
> similar (as
> similar as possible) to our live system. Occasionally we need
> real data, so
> we suck use some live data - ensuring that we dont change any of that data
> when the tests run, and we see what happens and not you guys (after all,
> these are tests). Well, one bit was stuck in the wrong place, and a few
> emails went out (less than a dozen actually).
>
> To sum up, the test that ran had some test data in our configuration
> (company name, email address, etc). It had DirectNIC as the company name,
> and [EMAIL PROTECTED] as the address - just a coincidence
> actually, I've
> seen tests run with several other company names and settings. This just
> happened to come "from" DirectNIC (glad it didn't come from DomainDirect!
> *grin*).
>
> Anyway, the problem was rectified as soon as it was noticed, and is (I
> assure you) an isolated incident. Apologies for any confusion.
>
> Charles Daminato
> OpenSRS Product Manager
> Tucows Inc. - [EMAIL PROTECTED]
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of ST
> > Sent: May 31, 2001 1:20 PM
> > To: [EMAIL PROTECTED]
> > Subject: low credit warning weirdness
> >
> >
> > Hi,
> >
> > I noticed a while ago that I'm getting two copies of the
> > "Low Credit Warning" e-mails. Well, I just got two more
> > copies, but this time one says DirectNic instead of OpenSRS.
> > What is up with that, anyone know? Did OpenSRS cut some
> > kind of deal with them? Are they merging or something?
> > Here's a copy of the message I received:
> >
> > This is an automated message to alert you that your
> > directNIC.com account under
> > username '<username>' has dropped below $500. If you have
> > any
> > questions about this, please contact [EMAIL PROTECTED]
> > or send in a
> > payment. Further payment information can be found at:
> >
> >
> > http://www.opensrs.org/payment/apayment.shtml
> >
> >
> > Thank you,
> >
> > directNIC.com Admin
> >
>
