NOW I UNDERSTAND ALL THE FAQ'S WILL LIKELY LEAD TO MORE QUESTIONS...PLEASE
KEEP POSTING AND I WILL TRY TO ANSWER AT DAY END AGAIN (LAST NIGHTS FILE WAS
TOO LARGE...OOPS) OR IN THE MORNING...

General .info AND .biz Questions and Answers

What is the URL for the contracts?

All business contracts are always found at:
http://www.opensrs.org/contracts/bcontracts.shtml.

Will there be more contracts for subsequent phases of .info and .biz?

No each TLD has one contract covering all phases. They are posted at the
above URL.

Where do I find information on .info and .biz? Cost/rebates/timelines?

You can check out the registry home pages (www.neulevel.com,
www.afilias.com) our Tucows FAQ (www.opensrs.org) for general timelines and
general FAQ.

Is there a horizon (test) environment available for .info and .biz?

No, a horizon environment is not available due to the extremely compressed
timelines to implement .biz and .info

When resellers submit a pre-registration/domain application for .info or
.biz before the registry goes live, and that pre-registration/ domain
application then fails, will resellers be informed of this?

Once the domains are successfully selected (either in the sunrise selection,
landrush selection or domain selection) Tucows will be notified of
successful and unsuccessful pre-registrations for .info and WE ASSUME (still
need confirmation for)domain applications. Resellers will be able to check
the RWI and see the successful and unsuccessful pre-reg/applications.

Will registrants be notified via email of successful/unsuccessful
applications?

No.

I have signed my contract but I have not seen anything in the RWI/do not
have access.

You should have received a confirmation once you fax the .biz or .info  RSP
Registration Agreement to (416) 531-2516.
In the confirmation email you were instructed to:  Compose an email to
[EMAIL PROTECTED] with: the URL on your site (or some other means) binding
your registrants to the Registration Agreement. This is the contract which
explain the obligations of the Registrant, RSP, and Registrar for .biz and
.info names; this document is the Appendix A of the Server Access License
Contract.
Please keep in mind it may that a few hours to process the contract.
However, in no circumstance should it take longer than 24 hours.

Where can I find complete pricing information for .info and .biz?

Please contact your account representative for further pricing information.

The exhibit A files seem to focus on Sunrise and IP Claim areas, but not
Landrush - do resellers need to sign any additional agreements to offer
these to our resellers?

No - the existing contracts bind your registrants to all periods for .info
and .biz launch - including registry live.

Thanks

Rick Baraniuk
Product Manager
Registrar Integrations
Tucows Inc.
p.416.535.0123x1336
c.416.346.0385

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