A message to [EMAIL PROTECTED] will do as well :)

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of [EMAIL PROTECTED]
> Sent: June 13, 2001 1:42 PM
> To: Nitin Agarwal
> Cc: [EMAIL PROTECTED]
> Subject: Re: Transfer from Netsol
>
>
> Nitin,
>
> If the domain has not actually expired and is currently active in the root
> zones, I would suggest immediately sending an e-mail to OpenSRS about
> this.  They will report the problem to ICANN.
>
> NSI's customer service staff have been telling people for years that a
> domain is in unpaid status as soon as the invoice has been generated,
> however that has (had) never been the case in reality.  If they have
> changed to actually do what that person told you, they are in violation of
> ICANN agreements.
>
> >     Well I got the idea that they didn't know what they were
> talking about
> > when I talked to them on the phone, but when I actually put the transfer
> > request in about 18 days before it was set to expire, my
> customer received
> > the following message:
> >
> > -----------------------------------------------------------
> > Dear XXX XXXXX:
> >
> > Because the domain name, XXXXX.COM, did not meet the criteria to change
> > registrars, Network Solutions/Verisign has instructed the
> Registry not to
> > change the registrar.
> >
> > Specifically, the domain name didn't meet the criteria because:
> >
> > It is not in a paid status at Network Solutions/Verisign.
> > -----------------------------------------------------------
> >
> > Now this is what throws me off... Any ideas what to do? The domain also
> > still shows up as Pending Registry Approval.
> >
> > Thanks,
> > Nitin Agarwal
> >
> >
> > ----- Original Message -----
> > From: <[EMAIL PROTECTED]>
> > To: "Nitin Agarwal" <[EMAIL PROTECTED]>
> > Cc: <[EMAIL PROTECTED]>
> > Sent: Tuesday, June 12, 2001 2:34 PM
> > Subject: Re: Transfer from Netsol
> >
> >
> >
> > Welcome to the world of clueless NSI employees.  If you
> telephone them and
> > ask the question, they will always give the answer you
> received.  However,
> > in real life, what they say is not true.  In reality, unpaid status in
> > determining registrar transfer ability occurs on the actual domain
> > expiration date.  HOWEVER, this is no excuse to wait until the
> day before
> > expiration, you should always submit your registrar transfer request as
> > soon as possible to avoid the stall tactics that NSI is beginning to
> > deploy.  You will not lose any registration time by
> transferring a domain
> > away from NSI but you will usually gain security advantages so
> > transferring sooner rather than later makes perfect sense.
> >
> > On Tue, 12 Jun 2001, Nitin Agarwal wrote:
> >
> > > Hello Everyone,
> > >
> > >     I just got off the phone with Network Solutions about the
> transfer of
> > a
> > > domain name, and they said that they consider domain names in unpaid
> > status
> > > when the invoice is sent (Which is usually 30 or 60 days
> before the domain
> > > is going to expire). So even though the domain name is not
> set to expire
> > > until June 22, they said I have to pay for at least one year and then
> > > transfer it to another registrar. Isn't this against ICANN
> regulations? I
> > > thought that you could transfer the domain name until the anniversary
> > date?
> > >
> > > Thanks,
> > > Nitin Agarwal
> > >
> > >
> > >
> > >
> >
> >
> >
> >
>

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