We actually put the domain on hold so the customer does not get a free
ride, and to let them know for 100% that yes, their domain has expired.
BUT, if they want to transfer away, they need only notify
[EMAIL PROTECTED] (via the RSP is preferable) and we will remove the
on-hold status to allow a transfer away.
Simple as that :)
Charles Daminato
TUCOWS Product Manager
[EMAIL PROTECTED]
On Mon, 25 Jun 2001, ST wrote:
> Hello,
>
> As I understand it, the current policy, though under review,
> is to deny transfers from OpenSRS if the domain is expired.
> Or has this changed? I've got two customers trying to
> transfer domains to another registrar. One says the
> transfer was placed the day before the domain expired, the
> other, the day after. Both say that now the domains are
> locked, preventing the transfer.
>
> >From what I understand, they only have two options. Renew
> through OpenSRS or wait 40 days, let it expire, and pray
> they're able to re-register it before someone else. Is this
> true? Can nothing else be done?
>
> I know that the policy is under review, so let me take this
> opportunity to express my feeling that this policy should be
> changed, and soon. Plenty of people have complained on this
> list about NSI's change of policy regarding expired
> transfers. Now I find myself, in my customers eyes, as the
> bad guy, holding they're domain hostage, preventing a
> transfer to another registrar that sells domains for half
> the price that I do. Sound familiar?
>
> What exactly is the logic behind this policy? If the
> domain's past due, then money is owed for the period after
> the expiration, even though technically the service stop
> working when it expired? So therefore they must renew for 1
> year, just so they can transfer. This reminds me of the
> class action lawsuits against Blockbuster Video, which I
> read they're going to settle for $550 Million in coupons.
> The logic was that if you're five minutes late returning a
> video, you shouldn't have to pay another 3 days worth of
> rental. If you return a rental car two hours late, they
> pro-rate the charges or charge an hourly fee, they don't
> force you to rent the car for another week.
>
> ST
>
>
